Export & Customer Service Lead

A global manufacturing organisation is looking to recruit an experienced Export & Customer Service Lead to oversee international order management, export compliance and logistics coordination while leading a small operational team.

This is a technically focused role requiring strong knowledge of:

• Customs compliance
• Export documentation
• Incoterms
• VAT processes
• Global freight coordination
• ERP systems

You’ll work closely with manufacturing, finance and commercial teams to ensure products move efficiently across international markets while maintaining high customer service standards.

Experience Required:

• Export/logistics experience within manufacturing
• Customs & compliance knowledge
• ERP/MRP systems exposure
• Team leadership/supervisory experience
• Strong organisational and communication skills

What’s Attractive:

• Stable global business
• Early Friday finish
• Genuine work/life balance culture
• Hybrid available after probation
• Opportunity to improve systems and processes

Please apply or contact me directly for a confidential discussion.