Key Account Manager

At Reconomy Connect, we’re transforming how businesses think about waste — moving beyond disposal to smarter, more sustainable resource management.

We partner with major UK organisations to reduce cost, improve environmental performance, and drive real change, and we’re growing.

We’re now looking for a Key Account Manager to take ownership of a high-profile manufacturing client, driving performance, innovation, and long-term partnership value.

This is a full-time, permanent position, working Monday to Friday on-site across our Dagenham primarily with occasional travel to our Dunton location. The salary for this role is £35,000 – £40,000, depending on experience, plus a company car and benefits. This opportunity has arisen due to internal progression, reflecting our strong commitment to developing and advancing our people. You’ll be joining a team where career growth is actively supported, with clear progression pathways and opportunities to expand your experience over time.

What you’ll be doing

This is more than account management — you’ll own and evolve a strategic client relationship.

• Lead a flagship client account — ensuring retention, growth, and commercial performance
• Build strong stakeholder relationships across site, operational and leadership levels
• Identify and deliver cost-saving & sustainability improvements across the estate
• Own service delivery performance, ensuring consistency, quality, and compliance
• Spot growth opportunities and introduce new solutions that add value
• Analyse data & MI to drive better decision-making and client insight
• Manage on-site teams and suppliers, ensuring high standards are achieved
• Resolve issues proactively and maintain a seamless client experience

What success looks like

• Strong, trusted client relationships
• Measurable cost and efficiency improvements
• Continuous service optimisation
• High retention and growth within the account

What we’re looking for

You don’t need to tick every box, but the right person will bring:

• Experience in account management, contracts, or operational delivery
• Exposure to waste management and have a solid understanding of this background
• Strong commercial awareness and problem-solving ability
• Confidence influencing stakeholders at all levels
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable working with data, reporting and performance insights
• Full UK driving licence

Why join Reconomy Connect?

We’re building something meaningful — and we invest in our people to grow with us.

Rewards & benefits:

• Company car
• Pension, bonus schemes & referral rewards
• 23–25 days holiday + buy/sell options
• Birthday off

Wellbeing & support:

• Private wellbeing support & counselling
• Mental Health First Aiders
• Flu jabs & health perks

Growth & development:

• Clear progression pathways
• Ongoing training and support
• Exposure to major UK clients and projects

Culture that matters:

• Volunteer days & community impact
• Real employee voice (not just surveys)
• Strong team culture and support network