Department Administrator

Title: Department Administrator

Duration: 9 months contract (possible extension)

Location: Leicester, LE6 0FH

Salary: 12.71/hour on PAYE

hours: 9am -3pm

Interview: in person - 1 round

Role:

Train across all service administration functions, including:

• Goods receipt and logging instruments into/out of the calibration laboratory.

• Coordinating external calibrations and repairs for customers.

Collaborate closely with:

• Workshop technicians, Calibration lab technicians and supervisors, Service technical team, Communicate with internal and external stakeholders, including Customer service teams, Sales representatives, Production staff.

• Follow ISO17025 and ISO9001 procedures in all administrative and service processes

Experience in packaging of instruments (e.g. measuring instruments) is an advantage, including the related documentation

Managing multiple tasks while maintaining accuracy under time pressure.

• Ensuring compliance with strict ISO standards.

• Coordinating with different teams and external partners simultaneously.

• Handling customer expectations while maintaining service quality.

• Maintaining attention to detail in ERP systems and documentation.

Ability to plan and manage daily/weekly tasks efficiently.

Positive attitude and motivation to deliver strong customer outcomes.

• Fluent in English.

• Must live within commuting distance of Groby, Leicester.

• Continuous improvement mindset.