Moves & Changes Lead (EMEA)

MOVES & CHANGES LEAD – EMEA

Contract: Banking

Location: London, EC2M 2AT

Hours of work: 40 Hours Per Week

Contract Type: Permanent

We are seeking a Moves & Changes Lead - to take ownership of the end-to-end management of moves, relocations and MAC-led changes across EMEA for a corporate client.

This role plays a key part in enabling the delivery of the client’s strategic aims and vision across London and EMEA sites.

Job Description

We are looking for an experienced, client-facing professional who can engage confidently with senior stakeholders, manage subcontractors and commercial processes, and ensure high standards of quality, safety and colleague experience throughout all MAC activities. Travel is required as part of this role.

Key Responsibilities

• Provide day-to-day management of all moves, changes, relocations and restacks across London and EMEA sites
• Act as the primary point of ownership for MAC delivery, coordinating stakeholders, subcontractors and suppliers
• Manage client engagement, cost control, quality assurance and commercial performance
• Maintain accurate documentation, trackers, programmes and version control for all MAC activities
• Liaise with CAD engineers to ensure drawings are approved, issued and updated post-move
• Ensure occupancy drawings and data are maintained within the Occupancy Management system
• Produce programmes for large-scale moves and provide regular reporting against MAC KPIs
• Build and maintain strong relationships with senior and multi-level client stakeholders
• Ensure all Health & Safety documentation, risk registers and compliance requirements are in place

Professional and Personal Competencies/Qualifications

• Proven experience in client-facing moves and changes within corporate office environments
• Experience delivering MAC services across EMEA regions
• Understanding of regional legislation and regulatory requirements across EMEA
• Strong knowledge of the MAC arena - including interior fit-out, small works, CAD and space planning
• Excellent IT skills, including Microsoft Excel, Word, PowerPoint and Microsoft Project
• Experienced in using Occupancy Management systems

The Company

ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors—from healthcare to finance—to deliver smart, sustainable solutions that improve everyday experiences.

We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.

As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team—we’ll be happy to support you.

Join ISS and be part of something bigger.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com