Job Title: Director of Private Residence – Live-In Estate Role (24/7)
Location: Private Estate (Live-Onsite)
Reporting To: Chief of Staff, Family Office
Location: 2 hrs commute from London
Role Overview
We are seeking an exceptional Director of Private Residence to oversee the full operational management of a prestigious private estate. This is a hands-on, live-in role requiring 24/7 ownership of the residence and its day-to-day operations.
The successful candidate will be 5-star trained, with a background in ultra-luxury hospitality, ideally from a leading luxury boutique hotel or Relais & Châteaux-level property. They will bring uncompromising five-star standards, ensuring the residence is maintained and operated as a world-class private home at all times.
The Director of Private Residence will ensure the estate is permanently guest-ready, delivering seamless, discreet, and highly refined service standards across all areas of operation.
This is a role for a low-ego, highly capable individual who is equally comfortable leading teams, managing projects, and working in a fully hands-on capacity. The ability to wear multiple hats and take full ownership is essential.
Key Responsibilities
Five-Star Private Residence Management
- Full operational responsibility for the residence and associated estate buildings
- Maintain the property to impeccable five-star luxury standards at all times
- Ensure all interiors, grounds, and guest areas reflect world-class presentation
- Oversee preventative and reactive maintenance with exceptional attention to detail
- Manage contractors, suppliers, and specialist service providers to ultra-luxury standards
- Ensure the residence is always guest-ready, without exception
Ultra-Luxury Guest Experience
- Deliver a discreet, intuitive, five-star hospitality experience for principal family and VIP guests
- Anticipate needs and ensure seamless day-to-day living and hosting
- Coordinate arrivals, departures, and private events to exacting standards
- Maintain and uphold luxury service protocols and operational SOPs
Staff Leadership & Household Operations
- Recruit, train, and manage household staff to five-star hospitality standards
- Instil a culture of excellence, discretion, and professionalism
- Oversee rotas, performance management, and day-to-day operations
- Lead from the front in a hands-on, service-led capacity
Projects, Fit-Outs & Estate Enhancements
- Manage refurbishments, fit-outs, and seasonal updates to luxury standards
- Oversee contractors and ensure delivery aligns with five-star expectations
- Maintain consistency in design, finish, and operational functionality
Operational Oversight
- Act as primary liaison with the Chief of Staff and Family Office
- Provide clear and structured operational reporting
- Manage budgets with a focus on excellence and efficiency
- Oversee procurement of luxury goods, services, and household inventory
- Manage key vendor relationships and estate service partners
- Coordinate closely with security and wider estate functions
Candidate Profile
- Degree educated (Hospitality, Business, or related discipline preferred)
- 5-star trained within a leading luxury hotel, private members’ club, or ultra-high-end private residence
- Proven experience in senior hospitality or estate leadership roles
- Deep understanding of luxury service standards and operational excellence
- Highly organised, detail-driven, and solutions-focused
- Hands-on, proactive, and unafraid of responsibility
- Low ego, discreet, and highly professional
- Comfortable with a live-in, 24/7 ownership mindset
Personal Attributes
- Passion for ultra-luxury hospitality and service excellence
- Calm under pressure with exceptional judgement
- Naturally anticipatory and highly intuitive
- Strong leadership presence with humility and discretion
- Committed to maintaining world-class standards at all times