Job Title: Installation / Project Manager
Job Summary:
This position is responsible for the coordination of all phases of client AV systems through design and installations. S/he will be responsible for managing of a portfolio of both National and International Clients, monitoring and maintaining construction schedules and orchestrating installations of AV systems on time and on budget
About Us:
Mood Media created the background music industry more than 80 years ago. We’ve come a long way over the years to create a comprehensive suite of customer experience and audio-visual solutions, supported by a global service network with unmatched capabilities.
As the global leader for Experiential Design and Marketing Solutions, we help brands connect with their customers by providing music, digital signage, scent, integrated audio visual, and interactive mobile marketing solutions that help our clients create an unforgettable experience for their customers. Mood Media’s solutions reach over 150 million consumers each day through more than half a million subscriber locations in over 40 countries throughout North America, Europe, Africa, Asia, and Australia. Mood Media Corporation’s client base includes more than 850 international brands in diverse market sectors that include: retail, from fashion to financial services; hospitality, from hotels to health spas; and food retail, including restaurants, bars, quick-serve and fast casual dining.
Key Installation Manager Job Responsibilities:
- Coordinate all phases of National & International Client A/V systems design and installations
- Communicate effectively with National & International Clients regarding system requirements and construction schedules.
- Utilise Smartsheet to track and communicate project contacts, milestone dates and status.
- Manage the relationships with the Clients design-build team (Architects, GC’s, and Consultants) as required through the design and installation process.
- Review system designs jointly with in-house A/V Design Engineers
- Solicit designs & proposals from design team. Conduct pricing and feasibility review prior to submitting proposal to client
- Review scope and negotiate labour pricing with technicians for subcontracted work and issue Purchase Orders.
- Manage and monitor systems installations, from start to finish, including management of change orders and ensuring compliance with contract schedule, terms, and conditions.
- Document scope & field changes as they occur and reconcile changes to original proposal with customer and subcontractor prior to final invoicing.
- Produce accurate revenue Monthly forecast for the portfolio of clients.
- Clear PO exceptions to ensure timely subcontractor payments and Invoice WIP within 30 days of completion
- Ability to manage many fast-paced projects at one time.
Required Skills & Competencies:
- 5 years recent experience in related position
- Intermediate to advanced project management experience preferred
- Solid understanding of construction and architecture
- Superb communication, interpersonal, analytical, organizational and negotiation skills.
- A-Level qualifications (or equivalent) or above required.
- Proficient knowledge of SalesForce and SmartSheets.
- Proven ability to provide outstanding customer service.
- Excellent time management and multi-tasking skills.
- Strong attention to detail.
- Ability to deal with challenging situations with tact and proper judgment under pressure.
- Ability to meet strict internal and external timelines / milestones.
- Able to effectively provide, receive, and respond positively to constructive feedback.
- Ability to anticipate, identify and respond to changing business priorities.
- Ability to produce professional documents, including spreadsheets, correspondence, and e-mail.
- Proficiency with Google Suite and MS Windows Office Suite.
- Inspires others through his/her work ethic, professionalism, and work integrity.
- Learns quickly in a fast-paced growth environment.
- Solutions-oriented team player.
- Seeks out information, training, and other resources needed to facilitate continual professional development necessary to be successful in this position.
- Be able to type a minimum of 40 wpm.
- Familiar with audio and video commercial systems preferred