Divisional Managing Director – Repairs/Maintenance

DIVISIONAL MANAGING DIRECTOR – REPAIRS / MAINTENANCE (SOCIAL HOUSING)

Location: Northern Home Counties / East Midlands Border. The role requires regional and national travel.

Salary: £200,000‑£220,000 base + Performance Bonus + Benefits (total package potential £300,000).

Key Responsibilities

• Lead and optimise a live portfolio of contracts across multiple clients and regions.
• Strengthen performance, improve consistency, and maximise commercial outcomes.
• Drive accountability across the operation, ensuring service delivery, margin and client outcomes.
• Maintain control over cost, quality and performance, identifying issues early and acting decisively.
• Engage directly with clients, ensuring rapid issue resolution and high service standards.
• Set the tone for pace, standards and accountability across the division.
• Deliver measurable improvements in contract performance and operational control within 6‑12 months.

Candidate Profile – Core Experience & Attributes

• Operational leader with experience leading large, complex service operations.
• Managed multi‑million‑pound P&Ls and achieved measurable improvements in performance and profitability.
• Hands‑on, decisive, commercially aware and comfortable under pressure.
• Strong operational grip across distributed teams and proven ability to diagnose and fix performance issues quickly.
• Direct, clear communicator with a visible, credible leadership style.
• Experience in environments where service, cost and delivery are constantly visible (property services, facilities management, utilities, multi‑site operations).

Selection Process & Expectations

• Demonstrable tangible improvements in operational performance and margin delivery.
• Evidence of cost control, contract performance and customer satisfaction impact.
• Strong leadership of teams, succession development and measurable impact on client retention.
• Evaluation of commercial discipline and resilience in a high‑accountability environment.

Benefits & Environment

• Base Salary: £200,000 – £220,000.
• Performance Bonus linked to delivery and profitability.
• Benefits package as part of a total package of about £300,000.
• Entrepreneurial, fast‑paced, results‑driven culture with high accountability.
• Opportunity to influence performance delivery at scale within a growing business.

Why this role

This is a scale role in an organisation that has already achieved strong performance; the need is for a leader who can step in, take control and deliver operational excellence from day one.

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