Assistant Store Manager

Company: British Heart Foundation
Apply for the Assistant Store Manager
Location: Blackburn
Job Description:

Are you looking for an opportunity to progress in store management?

We’re looking for an Assistant Store Manager to join our fashion store team in Blackburn The Mall so we could be the perfect match!

Candidate must be fully flexible over 7 days as this role includes weekends.

What does this role involve:

As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.

  • Ensuring highest standard of customer service
  • Achieving targets
  • Maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • Supporting with the recruitment and development of volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock

Our stores are fast‑paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life‑saving research.

What are we looking for:

  • Experience in a customer facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards
  • Results driven but with a recognition of right result, right way

Inclusivity Matters

We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.

Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Wagestream – claim early access to your wages as you earn them
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity and adoption leave)
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

Additional information

DBS Check: Any offer of employment is subject to a satisfactory DBS check.

Sponsorship: We are unlikely to sponsor applicants for this role due to the minimum salary criteria not met.

It is a friendly environment committed to equality, diversity and inclusion, and any necessary adjustments to the recruitment process can be arranged.

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Posted: May 17th, 2026