Salesforce Change Management Consultant

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Our client is a global company based in Central London, looking for a Salesforce Change Consultant to drive change management strategies for Salesforce projects and engage stakeholders effectively. Experience in change management and familiarity with Salesforce ecosystems preferred

Key Responsibilities

  • Develop and execute a change management strategy for Salesforce projects, including stakeholder analysis, impact assessments, and adoption roadmaps
  • Partner with programme leads, business stakeholders, and Salesforce teams to drive engagement and alignment
  • Define and deliver communications plans, ensuring consistent, clear messaging around Salesforce changes
  • Design and deliver training strategies and user enablement materials, tailored to different user groups and business units
  • Monitor adoption and business readiness through KPIs, surveys, and feedback loops, making adjustments as needed
  • Identify potential resistance and proactively manage challenges through coaching, workshops, and stakeholder engagement
  • Support leadership with change advocacy, building buy-in across executive and end-user communities
  • Collaborate with Salesforce admins, developers, and business analysts to ensure change requirements are Embedded into delivery
  • Champion a continuous improvement culture, ensuring Salesforce solutions are Embedded and utilised effectively post-go-live

Required Skills & Experience

  • Proven experience in change management within large-scale technology or CRM programmes (Salesforce experience strongly preferred)
  • Familiarity with Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, or other relevant clouds)
  • Strong understanding of organisational change methodologies (eg, PROSCI, ADKAR, Kotter)
  • Exceptional stakeholder management and influencing skills across senior leadership and business users
  • Excellent written and verbal communication, presentation, and facilitation skills
  • Experience designing and rolling out training and enablement programmes
  • Strong problem-solving skills with the ability to work in fast-paced, agile environment.

Preferred Qualifications

  • Salesforce certifications (eg, Salesforce Associate, Administrator, or Business Analyst
  • Change management certification (eg, PROSCI, APMG, ACMP)
  • Experience in digital transformation projects across multiple business units or regions.

#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Careerwise”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__434432352__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }
Company: Careerwise
Apply for the Salesforce Change Management Consultant
Location: London
Job Description:

Our client is a global company based in Central London, looking for a Salesforce Change Consultant to drive change management strategies for Salesforce projects and engage stakeholders effectively. Experience in change management and familiarity with Salesforce ecosystems preferred

Key Responsibilities

  • Develop and execute a change management strategy for Salesforce projects, including stakeholder analysis, impact assessments, and adoption roadmaps
  • Partner with programme leads, business stakeholders, and Salesforce teams to drive engagement and alignment
  • Define and deliver communications plans, ensuring consistent, clear messaging around Salesforce changes
  • Design and deliver training strategies and user enablement materials, tailored to different user groups and business units
  • Monitor adoption and business readiness through KPIs, surveys, and feedback loops, making adjustments as needed
  • Identify potential resistance and proactively manage challenges through coaching, workshops, and stakeholder engagement
  • Support leadership with change advocacy, building buy-in across executive and end-user communities
  • Collaborate with Salesforce admins, developers, and business analysts to ensure change requirements are Embedded into delivery
  • Champion a continuous improvement culture, ensuring Salesforce solutions are Embedded and utilised effectively post-go-live

Required Skills & Experience

  • Proven experience in change management within large-scale technology or CRM programmes (Salesforce experience strongly preferred)
  • Familiarity with Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, or other relevant clouds)
  • Strong understanding of organisational change methodologies (eg, PROSCI, ADKAR, Kotter)
  • Exceptional stakeholder management and influencing skills across senior leadership and business users
  • Excellent written and verbal communication, presentation, and facilitation skills
  • Experience designing and rolling out training and enablement programmes
  • Strong problem-solving skills with the ability to work in fast-paced, agile environment.

Preferred Qualifications

  • Salesforce certifications (eg, Salesforce Associate, Administrator, or Business Analyst
  • Change management certification (eg, PROSCI, APMG, ACMP)
  • Experience in digital transformation projects across multiple business units or regions.

#J-18808-Ljbffr…

Posted: May 17th, 2026