{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Right To Buy Manager”, “description”: “
Right to Buy Manager
Manchester
Full Time
Temp – Perm
The Role
An excellent opportunity has become available for an experienced Right to Buy Manager to join a leading Housing Association in Manchester, managing the delivery of Right to Buy and Right to Acquire sales processes while ensuring compliance with current legislation and delivering excellent customer service.
Responsibilities
- Provide a customer-focused Right to Buy and Right to Acquire service, overseeing applications and sales from enquiry through to completion while ensuring compliance with legislative requirements and internal procedures.
- Manage and process RTB and RTA enquiries and applications within statutory timescales.
- Verify customer eligibility and ensure all required contributions and documentation are received prior to progressing sales.
- Supervise and support the RTB & RTA Sales Assistant, ensuring high standards of customer service are maintained.
- Maintain and improve RTB and RTA procedures using QL and Documotive systems to track live cases and KPI performance.
- Liaise with solicitors regarding legal enquiries, deeds of postponement, post-sale matters and associated legal processes.
- Support finance teams with reconciliation of property disposals, receipts and leaseholder account creation.
- Ensure all systems and records are accurately updated following sale completion and provide information for RTA grant recovery processes.
The Candidate
- Previous experience working within a similar Right to Buy, Home Ownership or Housing Sales role within a Housing Association or Local Authority environment.
- Knowledge of preserved Right to Buy and Right to Acquire legislation and processes.
- Experience managing RTB or RTA applications from initial enquiry through to completion.
- Strong customer service and communication skills with the ability to manage sensitive enquiries professionally.
- Good organisational skills with the ability to prioritise workloads and manage multiple live cases.
- Experience using housing management and document management systems such as QL and Documotive.
- Good numeracy, literacy and IT skills.
- Ability to work collaboratively with finance teams, solicitors and internal stakeholders.
Contract
LENGTH OF CONTRACT: 3 Month Temp-Perm
WORKING HOURS: Full Time
RATE: The pay for the role is £27.63 per hour LTD company rate. The PAYE equivalent is £23.55 per hour, inclusive of holiday.
#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Service Care Solutions”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__434433419__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=19285” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Manchester” } } }Company: Service Care Solutions
Location: Manchester
Job Description:
Right to Buy Manager
Manchester
Full Time
Temp – Perm
The Role
An excellent opportunity has become available for an experienced Right to Buy Manager to join a leading Housing Association in Manchester, managing the delivery of Right to Buy and Right to Acquire sales processes while ensuring compliance with current legislation and delivering excellent customer service.
Responsibilities
- Provide a customer-focused Right to Buy and Right to Acquire service, overseeing applications and sales from enquiry through to completion while ensuring compliance with legislative requirements and internal procedures.
- Manage and process RTB and RTA enquiries and applications within statutory timescales.
- Verify customer eligibility and ensure all required contributions and documentation are received prior to progressing sales.
- Supervise and support the RTB & RTA Sales Assistant, ensuring high standards of customer service are maintained.
- Maintain and improve RTB and RTA procedures using QL and Documotive systems to track live cases and KPI performance.
- Liaise with solicitors regarding legal enquiries, deeds of postponement, post-sale matters and associated legal processes.
- Support finance teams with reconciliation of property disposals, receipts and leaseholder account creation.
- Ensure all systems and records are accurately updated following sale completion and provide information for RTA grant recovery processes.
The Candidate
- Previous experience working within a similar Right to Buy, Home Ownership or Housing Sales role within a Housing Association or Local Authority environment.
- Knowledge of preserved Right to Buy and Right to Acquire legislation and processes.
- Experience managing RTB or RTA applications from initial enquiry through to completion.
- Strong customer service and communication skills with the ability to manage sensitive enquiries professionally.
- Good organisational skills with the ability to prioritise workloads and manage multiple live cases.
- Experience using housing management and document management systems such as QL and Documotive.
- Good numeracy, literacy and IT skills.
- Ability to work collaboratively with finance teams, solicitors and internal stakeholders.
Contract
LENGTH OF CONTRACT: 3 Month Temp-Perm
WORKING HOURS: Full Time
RATE: The pay for the role is £27.63 per hour LTD company rate. The PAYE equivalent is £23.55 per hour, inclusive of holiday.
#J-18808-Ljbffr…
Posted: May 17th, 2026