QA Supervisor

Job Title: QA Supervisor

Location: Tipton

Salary: £46,800

Industry: FMCG – Food Manufacturing

Job Type: Permanent, Full Time

Shift: Night Shift – 6pm to 6am (Monday–Thursday)

Hours: 48 Hours Per Week

Benefits

• Competitive salary package
• Company pension scheme
• Free onsite parking
• Training and development opportunities
• Genuine opportunity for career progression
• Supportive and collaborative working environment

Key QA Supervisor Responsibilities

• Supervise the Quality Assurance department on night shift to ensure safe, legal and high-quality products are consistently manufactured
• Ensure compliance with all food safety, legality and quality standards across site operations
• Audit, maintain and challenge HACCP systems and prerequisite programmes
• Carry out internal audits including GMP, hygiene, glass & plastic and quality management systems
• Support and prepare for customer, retailer and third‑party audits including BRCGS and IFS standards
• Manage non‑conformances, investigations, root cause analysis and corrective actions
• Ensure compliance with raw material and finished product specifications
• Manage allergen cleaning verification and hygiene performance standards
• Support analytical sampling, product testing and sensory evaluations
• Troubleshoot and verify metal detection systems, calibrations and fail safes
• Investigate customer complaints and implement preventative actions
• Provide technical support, coaching and guidance to production and operations teams
• Ensure all compliance checks are completed accurately and on time
• Proactively drive continuous improvement across quality systems, processes and site standards
• Maintain accurate technical reports, records and quality documentation
• Identify QA team training needs and support development opportunities
• Ensure Health & Safety compliance across the department

Essential Experience

• Previous experience within a QA or Technical role in Food Manufacturing
• Experience supervising or leading teams within a food manufacturing environment
• Strong understanding of HACCP, GMP, food safety and quality systems
• Experience supporting customer, retailer and third‑party audits
• Knowledge of corrective actions, root cause analysis and non‑conformance management
• Strong organisational skills with the ability to manage workloads and prioritise effectively
• Good communication skills with the ability to influence at all levels of the business

Desirable Qualifications & Experience

• HACCP and/or Food Safety qualifications
• Experience with BRCGS and IFS audits
• Experience working with retailer standards and compliance requirements
• Knowledge of allergen management, hygiene verification and product surveillance systems
• Experience training or coaching production teams on food safety and quality standards

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