Product Owner

Role: Product Owner (Corporate Training & Community)

Location: London Office (4 days a week in the office)

Hours: Full-time (37.5hrs)

Salary: Competitive, commensurate with experience

About Avado

At Avado, we believe all transformation starts with people. As a Platinum provider of CIPD training, we empower HR and L&D professionals to build the skills, mindsets, and capabilities needed for the future of work. In a world reshaped by AI and rapid change, we’re committed to developing future‑ready people professionals through high‑impact, accredited learning experiences. Our programmes combine practical application, collaborative learning, and award‑winning design to ensure our learners – and their organisations – can thrive and grow.

Our connected learning approach blends deep expertise, innovative technology, and a strong community of support. From early‑career learners to experienced practitioners, we deliver real, measurable change that supports individual growth and business transformation.

Avado is part of the Blenheim Chalcot portfolio – the UK’s leading digital venture builder – giving us access to a powerful network of innovation, investment, and expertise.

About the role

Reporting to the Director of Product & Operations, this role will play a critical part in delivering Avado’s next phase of growth – shaping and scaling our corporate training offer and leading the evolution of our HR community platform, Avado Connect. You will own the end‑to‑end development of products that sit at the heart of our corporate training and community growth strategy – building commercially viable, engaging and scalable experiences that expand Avado’s reach, deepen learner engagement and create new revenue streams.

Key Responsibilities

Product Ownership & Delivery

• Own the product lifecycle from discovery through to delivery and iteration
• Translate strategic priorities into clear product roadmaps and deliverables
• Work cross‑functionally with Product, Tech, Sales and Marketing to ship high‑quality products at pace
• Ensure products are delivered on time, within scope and aligned to commercial targets

Avado Connect (Community Platform)

• Own the evolution and relaunch of Avado Connect as a scaled community for HR professionals
• Define and deliver features that drive engagement, retention and lead generation
• Develop a clear value proposition for different audience segments (learners, alumni, wider HR market, enterprise)
• Monitor adoption, engagement and conversion metrics; iterate accordingly

Product Development (CPD courses and bootcamps)

• Lead the build and launch of online CPD courses and live online bootcamps
• Translate SME input into structured, high‑quality digital learning experiences
• Ensure consistency in format, quality and learner experience across the CPD portfolio
• Work with Marketing and Sales to support go‑to‑market and commercial success

New Product Innovation

• Identify and validate new product opportunities aligned to market demand
• Run lean discovery – testing concepts quickly and cost‑effectively
• Build business cases with clear ROI and scalability potential
• Support pilot launches and scale successful products

AI & Operational Efficiency

• Embed AI‑enabled tools and workflows into product design (e.g. content generation and learner feedback)
• Partner with Tech to integrate tools such as internal platforms and third‑party solutions
• Drive efficiency gains in delivery without compromising quality

Stakeholder Management

• Act as the central point of coordination across internal teams and external partners (SMEs, production, tech vendors)
• Communicate progress, risks and trade‑offs clearly to senior stakeholders
• Work closely with leadership to align product delivery to strategic priorities

Key Measures of Success (KPIs)

• Growth and engagement of Avado Connect (adoption, active users, conversion to paid products)
• Successful launch and performance of CPD products (revenue, learner satisfaction, completion rates)
• Delivery of product roadmap milestones on time and within budget
• Contribution to improved learner outcomes (e.g. pass rates, NPS)
• Demonstrable efficiency gains (cost reduction, time to deliver, automation impact)

Skills & Experience

• Proven experience in a product, programme or content‑led role (e.g. Product Owner, Product Manager, Content Manager or similar), ideally within online learning
• Strong track record of delivering products from concept to launch
• Experience working with LMS platforms (e.g. Thought Industries or similar)
• Commercially minded – able to balance user needs with revenue and cost considerations
• Comfortable working in fast‑paced, evolving environments with multiple priorities
• Strong stakeholder management and communication skills

Desirable

• Experience building community‑led or subscription products
• Exposure to AI‑enabled product development
• Experience working with SMEs and content production (e.g. video‑based learning)
• Understanding of professional education and the HR landscape (e.g. CIPD or similar professional bodies), including how HR professionals engage with learning and development

Ways of Working

• Outcome‑driven, pragmatic and delivery‑focused
• Comfortable with ambiguity and able to create structure quickly
• Data‑led decision maker
• Collaborative, with a strong bias for action

What you’ll get

Lots of benefits including:

• Holidays – 25 days plus bank public holidays, increasing by 1 day after 2 years and a further day after 4 years.
• A day off on or around your birthday.
• Cycle 2 Work scheme
• Statutory pension and life assurance.
• Employee Assistance Programme & other lifestyle discounts
• Various opportunities to gain an immersive experience into a range of Avado products and propositions.
• On‑demand access to our Avado Connect community
• Curated personal development and learning tools – SEEDL platform

We foster a culture that’s created and nurtured by smart people and underpinned by our values which guide our thinking, decisions and actions. You’ll enjoy an environment with a highly inclusive workspace in West London, serious personal development opportunities, and a range of job‑related and lifestyle perks.

Inclusion Statement

We’re highly inclusive. Anyone from anywhere with any background or experience is free to come and do their very best work. Equality, diversity and inclusion are values that underpin our success; come and see for yourself!

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