Custody Detention Officer, £30,897-£34,662, Norfolk and Suffolk

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Job Overview

Detention Officer opportunities (full and part-time) have arisen, anticipated over the next 12 months, at the following locations: Kings Lynn, Aylsham, Wymondham, Martlesham, Bury St Edmunds and Great Yarmouth.

Training

Mandatory training: 4 weeks, first course commencing 10th August 2026 at Martlesham, Suffolk, followed by 2 weeks shadowing. Full accreditation as a Custody Detention Officer must be achieved upon training completion.

Responsibilities

  • Caring for and welfare of detained persons: provision of food, drink, medication as directed, health assessments, religious observance and reasonable adjustments for disabled individuals.
  • Good communication and interpersonal skills; experience handling conflict; capacity to work in restricted areas and confined spaces.
  • General care and maintenance checks for cells, interview and changing rooms.
  • Complete all administration functions in the custody suite; take fingerprints, photographs, DNA samples and drug testing on arrest samples from detainees.
  • Escort duties and constant observation of detainees when required.

Required Criteria

  • Good numeracy and literacy skills
  • Good face‑to‑face customer service skills
  • Ability to maintain control of difficult situations and individuals
  • Physical ability to restrain detainees
  • Experience working to strict procedures and guidelines
  • Experience working effectively as part of a team
  • Resilience and ability to manage time-critical priorities
  • Basic keyboard skills with working knowledge of Microsoft Office
  • Full driving licence (to drive police vehicles)

Desirable Criteria

  • Previous experience supervising the welfare of others

Benefits

Shift allowance of 20 % applies to the full‑time role, pro‑rated for part‑time patterns. Team allocation will depend on resourcing needs at appointment.

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Company: Norfolk & Suffolk Constabularies
Apply for the Custody Detention Officer, £30,897-£34,662, Norfolk and Suffolk
Location: Martlesham
Job Description:

Job Overview

Detention Officer opportunities (full and part-time) have arisen, anticipated over the next 12 months, at the following locations: Kings Lynn, Aylsham, Wymondham, Martlesham, Bury St Edmunds and Great Yarmouth.

Training

Mandatory training: 4 weeks, first course commencing 10th August 2026 at Martlesham, Suffolk, followed by 2 weeks shadowing. Full accreditation as a Custody Detention Officer must be achieved upon training completion.

Responsibilities

  • Caring for and welfare of detained persons: provision of food, drink, medication as directed, health assessments, religious observance and reasonable adjustments for disabled individuals.
  • Good communication and interpersonal skills; experience handling conflict; capacity to work in restricted areas and confined spaces.
  • General care and maintenance checks for cells, interview and changing rooms.
  • Complete all administration functions in the custody suite; take fingerprints, photographs, DNA samples and drug testing on arrest samples from detainees.
  • Escort duties and constant observation of detainees when required.

Required Criteria

  • Good numeracy and literacy skills
  • Good face‑to‑face customer service skills
  • Ability to maintain control of difficult situations and individuals
  • Physical ability to restrain detainees
  • Experience working to strict procedures and guidelines
  • Experience working effectively as part of a team
  • Resilience and ability to manage time-critical priorities
  • Basic keyboard skills with working knowledge of Microsoft Office
  • Full driving licence (to drive police vehicles)

Desirable Criteria

  • Previous experience supervising the welfare of others

Benefits

Shift allowance of 20 % applies to the full‑time role, pro‑rated for part‑time patterns. Team allocation will depend on resourcing needs at appointment.

#J-18808-Ljbffr…

Posted: May 17th, 2026