Location: Hybrid (2 days per week based in one of our Leeds Services)
Working Hours: 37
Contract Type: Permanent
About the Role
As a Data Analyst (Systems Focus), you’ll maintain and optimise our case management systems—such as SystmOne, ILLY, Halo and Theseus—to ensure they support effective service delivery. You’ll act as the main technical contact for system queries, manage updates, and help design pathways that enable high‑quality data collection and reporting.
Key Duties
- Maintain and improve case management systems, supporting operational teams with system issues.
- Lead system updates, document changes, and deliver support sessions.
- Manage daily technical tickets, including system, general, and smartcard queries.
- Submit monthly NDTMS and CJIT extracts, ensuring data accuracy.
- Work with colleagues to ensure system design supports reliable reporting and training.
About You
You’re a confident systems user with strong analytical skills and experience working with platforms like SystmOne, ILLY, Halo or Theseus. You communicate clearly, manage competing priorities well, and enjoy solving technical problems in fast‑paced, data‑driven environments. Strong IT skills, attention to detail, and the ability to work flexibly are essential.
#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Waythrough”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__434435579__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=918” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Leeds” } } }Location: Hybrid (2 days per week based in one of our Leeds Services)
Working Hours: 37
Contract Type: Permanent
About the Role
As a Data Analyst (Systems Focus), you’ll maintain and optimise our case management systems—such as SystmOne, ILLY, Halo and Theseus—to ensure they support effective service delivery. You’ll act as the main technical contact for system queries, manage updates, and help design pathways that enable high‑quality data collection and reporting.
Key Duties
- Maintain and improve case management systems, supporting operational teams with system issues.
- Lead system updates, document changes, and deliver support sessions.
- Manage daily technical tickets, including system, general, and smartcard queries.
- Submit monthly NDTMS and CJIT extracts, ensuring data accuracy.
- Work with colleagues to ensure system design supports reliable reporting and training.
About You
You’re a confident systems user with strong analytical skills and experience working with platforms like SystmOne, ILLY, Halo or Theseus. You communicate clearly, manage competing priorities well, and enjoy solving technical problems in fast‑paced, data‑driven environments. Strong IT skills, attention to detail, and the ability to work flexibly are essential.
#J-18808-Ljbffr…