IAM Team Lead

Hybrid Working

We have a Hybrid approach to working here at Starling – our preference is that you are located within a commutable distance of one of our offices so that we can interact and collaborate in person. In Technology, we ask that you attend the office a minimum of one day per week.

About the Role and Opportunity

We are open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. The opportunity is to develop and deliver your managerial and leadership skills within the Cyber Security group, recognising that an individual’s professional development, strengths and preferences will change over time and so will the demands and opportunities within the bank.

We value people who are engaged and care about customers, the code they write, and the business systems and processes they develop to keep Starling secure.

Essential

• Hands‑on experience with enterprise‑grade security tooling.
• Experience of delivering technology solutions in a highly regulated environment.
• Proven experience in IAM leadership with end‑to‑end exposure to identity governance and access management.
• Strong knowledge of IAM principles and frameworks (e.g. RBAC, PAM, SSO, MFA, Zero Trust).
• Demonstrated ability to lead and inspire cross‑functional teams.
• Design, development (including scripting and configuration) and continuous improvement of security solutions.
• Track record of delivery and service improvement.
• Strong communication and interpersonal skills, including the ability to explain complex security concepts to technical and non‑technical audiences.
• Strong general Cyber Security domain knowledge, including Cloud security.

Desirable

• Programming skills (e.g. Python, Go, Java, Rust).
• Experience with security control frameworks such as NIST CSF, CIS benchmarks, ISO27001, SOC2.

Requirements

• Demonstrated leadership in managing a technical team, providing support across operations, projects, and engineering.
• Experience implementing IAM solutions in hybrid or multi‑cloud environments.
• Experience of design and delivery related to Identity Management Systems, e.g. Okta, EntraID, Ping.
• Experience of design and delivery related to Identity Governance Systems, e.g. Sailpoint, Saviynt, ConductorOne.
• Experience with automation and developer tooling (CI/CD) and Infrastructure as Code.
• Understanding of best‑practice credential management practices.
• Understanding of modern authentication technologies, their application and strengths/drawbacks.
• Strong identity knowledge, including Privileged Access Management, Role Based Access Control and Identity Governance.
• Excellent verbal and written communication skills.

Responsibilities

• Lead, mentor and develop the IAM team, building technical capability and strong stakeholder relationships.
• Contribute to and execute the IAM roadmap with the Information Security Lead – Identity and Access Management, ensuring alignment with business, compliance and security objectives.
• Oversee the full IAM lifecycle including identity governance, privileged access management, authentication, and authorisation.
• Ensure access controls, policies, processes and procedures meet regulatory, audit and security requirements.
• Drive modernisation initiatives such as zero trust, adaptive authentication and cloud‑based IAM.
• Collaborate with the wider business functions to embed IAM across enterprise services.
• Provide reporting and insights into IAM programme health, risks and progress for senior leadership.
• Organise and manage the team to ensure operational coverage and that staff are appropriately skilled.
• Responsible for the delivery of resilient Identity and Access Management services to the Bank, covering processes and technologies for Identity Management, Authentication and Identity Governance.
• Responsible for the processes and controls governing access to COTS and bespoke Banking tooling, including Role‑Based Access Control.
• Collaborate with engineering and business teams to facilitate delivery, including:
  • Review and analysis of proposed technical solutions and business processes to identify appropriate security controls.
  • Input and guidance to security‑related technical architecture and design decisions.
  • Code review of features and critical security components.
• Advise on remediation of security issues and processes to address root causes.
• Develop policies, standards, processes, guidelines and documentation for consumption by internal teams.
• Triage and manage IAM security events, including participation in IAM security incident management where necessary.

Interview Process

1. General Interview and Role‑Based Competency – Line Manager and Director of InfoSec.
2. Technical Interview with our Information Security Director.
3. Final Interview – Leadership (CISO).

Benefits

• 25 days holiday (plus taking public holidays whenever works best for you).
• An extra day’s holiday for your birthday.
• Annual leave increased with length of service; you can buy or sell up to five extra days off.
• 16 hours paid volunteering time a year.
• Salary sacrifice, company‑enhanced pension scheme.
• Life insurance at 4× your salary & group income protection.
• Private Medical Insurance with VitalityHealth, including mental health support and cancer care; partner benefits include discounts with Waitrose, Mr & Mrs Smith and Peloton.
• Generous family‑friendly policies.
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.
• Access to initiatives like Cycle to Work, Salary‑Sacrificed Gym partnerships and Electric Vehicle (EV) leasing.

Equal Opportunity

Starling Bank is an equal opportunity employer and we are proud of our efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice.

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