Insight Analyst: Drive Customer Experience & Improvement

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Insight Analyst: Drive Customer Experience & Improvement”, “description”: “A prominent consulting firm is seeking an Insight Analyst to deliver innovative solutions that drive improvement across customer service. The role involves data analysis to enhance performance metrics and support various client initiatives. Ideal candidates will have contact center experience and strong skills in continuous improvement methodologies. The position offers a hybrid working model based in Leeds, UK, and requires excellent communication and problem-solving skills.#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Capita”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__434438521__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=918” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Leeds” } } }