Credit Controller- FTC 14 months

Location: Hybrid, Warwick UK, three days per week in the office with travel to depots and dealerships

Benefits

• Company bonus: Enjoy up to a 5% yearly bonus provided by the company.
• Pension scheme: We offer a matched pension scheme of up to 7% of your salary, with incremental benefits based on length of service, including death in service cover.
• Healthcare: Benefit from access to Bupa Cover and Dental insurance.
• Employee Assistance Programme: Take advantage of wellness, mindfulness and counselling services to support your overall well‑being.
• Holiday Allowance: Start with 25 days plus Bank Holidays, increasing with service, with the option to buy up to 5 additional days.
• Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays and travel.
• Fitness perks: MyGym Discounts and MyActive Discounts

Qualifications

• Experience in credit control, accounts receivable, or ledger management within a finance environment.
• Comfortable handling high volumes of customer calls and emails to resolve payment and billing issues efficiently.
• Experience managing invoice queries and payment discrepancies through to resolution.
• Confident speaking with customers and dealership contacts, influencing outcomes in a professional and solution‑focused way.
• Strong Microsoft Office skills with confidence in Excel, including spreadsheets, data input, and basic analysis.
• Highly organised, detail driven, and comfortable working with data, systems, and deadlines.
• Full UK driving licence

What you will be doing

In this role, you will be part of a collaborative FCA team that keeps the Volvo Group financially strong and compliant.

Your responsibilities will include:

• Meeting ledger targets and supporting cash collection performance.
• Building and maintaining strong relationships with customers, depots, and dealership partners.
• Visiting internal and external stakeholders to understand needs and resolve issues.
• Reducing and managing levels of debt.
• Managing invoice queries through to resolution.
• Supporting month‑end reporting and deadlines.
• Working closely with colleagues in FCA to ensure accuracy, control, and shared success.

You will be working within a well‑established team of 8, including one supervisor and two team leaders.

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