Your new company We are working with a well-established UK-based business operating within a B2B supply and distribution environment.
The company supplies materials to a contractor-led customer base and works with a high volume of customer accounts.
The business is continuing to expand into new and emerging markets and places a strong emphasis on maintaining professional customer relationships and efficient finance processes.
The finance function is based on-site in Stoke-on-Trent and is led by a supportive and visible senior finance team.
Credit Controller – Role Overview
Responsibilities
- Full‑time temporary position (initial 3‑month contract, with strong temp‑to‑perm potential)
- Office‑based role (1 day WFH available once permanent)
- Managing one main sales ledger across three trading entities
- End‑to‑end credit control duties
- High level of outbound customer calls to chase overdue balances, resolve payment and invoice queries, and obtain required customer information
- Daily review of the ledger to prioritise collections activity
- Processing and checking sales invoices
- 3‑way PO matching (PO, invoice, and delivery)
- Supporting aged debt review and basic forecasting
- Carrying out account and ledger reconciliations
- Working closely with AP and the wider finance team
- Review and improve existing credit control processes
- Support automation and system efficiencies
- Use of SAP Business One (training provided if required)
Qualifications
- Proven credit control experience (essential)
- Confident, efficient, and professional on the phone
- Persistent but tactful approach to collections
- Comfortable working in a busy and sometimes fast‑changing environment
- Experience with sales ledger management, debt chasing and query resolution, invoice processing, 3‑way PO matching, basic understanding of aged debt and cash collection forecasting
- Confident using finance systems (SAP experience beneficial, not essential)
- Strong administrative skills and attention to detail
- Proactive, outgoing, and able to pick things up quickly
- No formal finance qualifications required
Benefits
- ASAP start in a full‑time temporary role
- An hourly rate of up to £16 per hour and holiday pay (depending on experience)
- Initial 3‑month contract with genuine potential to go permanent
- Competitive hourly rate
- Opportunity to make an immediate and visible impact
- Supportive finance leadership and collaborative team environment
- Exposure to process improvement and automation projects
- One day working from home once permanent
- A role where reliability, attitude, and delivery are genuinely valued
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