1 year Contract, Hybrid working
Job Purpose
Liability investigations including travel to and from site meetings and case management of personal injury claims in accordance with the Ministry of Justice Civil Procedures Rules to deliver effective and efficient financial outcomes. This includes determination of legal liability, assessment of damages and communication/negotiation with third‑party legal representatives utilising the MOJ claims portal.
Prior experience working in law is not essential for this role; training will be provided on claims handling and the areas of law. Initially this will focus on Property/Housing claims and Highways claims with the view to expand knowledge further in due course.
We are committed to the development of the Insurance Officer and would seek to ensure they have the adequate training and experience to progress to a Senior Insurance Officer (Grade E) through the appraisal process and diversity of claims experience.
Description of Duties
- Determine if the appropriate legal protocol has been met by solicitors or litigants in person and communicate those findings within the timescales set under the Civil Procedure rules.
- Ensure claims are registered with CRIF and Compensation Recovery Unit (CRU) and that CRU is updated upon settlement or closure of the case.
- Undertake timely investigations to determine acceptance or denial of legal liability in accordance with the timeframes determined by the Civil Procedure Rules and any other Ministry of Justice guidelines.
- Gather suitable evidential documents to support effective and efficient claims handling and to enable compliance with the disclosure requirements of the Civil Procedure Rules and any other Ministry of Justice guidelines.
- Take, prepare and obtain signed witness statements suitable for subsequent disclosure & exchange in accordance with Civil Procedure Rules and any other Ministry of Justice guidelines.
- Communicate and negotiate effectively and efficiently in writing and verbally with third‑party solicitors, other legal representatives, for the settlement of damages and legal costs.
- Prepare documents and provide personal advocacy at small claims court, infant settlement hearings and higher courts in person and/or in conjunction with solicitors and barristers as required.
- Oversee and scrutinise the work of external solicitors and barristers involved in trial preparation.
- Act within formal authority limits set and reviewed by the Tri‑Borough Insurance Manager or Tri‑Borough Principal Claims Officer.
- Keep abreast of relevant regulations, legislation and legal case law.
- Communicate effectively both by telephone and direct contact to liaise with officers of the company, members of the public, tenants, outside organisations and company employees to give advice and assistance where possible and negotiate settlement of claims.
1 year Contract, Hybrid working
Job Purpose
Liability investigations including travel to and from site meetings and case management of personal injury claims in accordance with the Ministry of Justice Civil Procedures Rules to deliver effective and efficient financial outcomes. This includes determination of legal liability, assessment of damages and communication/negotiation with third‑party legal representatives utilising the MOJ claims portal.
Prior experience working in law is not essential for this role; training will be provided on claims handling and the areas of law. Initially this will focus on Property/Housing claims and Highways claims with the view to expand knowledge further in due course.
We are committed to the development of the Insurance Officer and would seek to ensure they have the adequate training and experience to progress to a Senior Insurance Officer (Grade E) through the appraisal process and diversity of claims experience.
Description of Duties
- Determine if the appropriate legal protocol has been met by solicitors or litigants in person and communicate those findings within the timescales set under the Civil Procedure rules.
- Ensure claims are registered with CRIF and Compensation Recovery Unit (CRU) and that CRU is updated upon settlement or closure of the case.
- Undertake timely investigations to determine acceptance or denial of legal liability in accordance with the timeframes determined by the Civil Procedure Rules and any other Ministry of Justice guidelines.
- Gather suitable evidential documents to support effective and efficient claims handling and to enable compliance with the disclosure requirements of the Civil Procedure Rules and any other Ministry of Justice guidelines.
- Take, prepare and obtain signed witness statements suitable for subsequent disclosure & exchange in accordance with Civil Procedure Rules and any other Ministry of Justice guidelines.
- Communicate and negotiate effectively and efficiently in writing and verbally with third‑party solicitors, other legal representatives, for the settlement of damages and legal costs.
- Prepare documents and provide personal advocacy at small claims court, infant settlement hearings and higher courts in person and/or in conjunction with solicitors and barristers as required.
- Oversee and scrutinise the work of external solicitors and barristers involved in trial preparation.
- Act within formal authority limits set and reviewed by the Tri‑Borough Insurance Manager or Tri‑Borough Principal Claims Officer.
- Keep abreast of relevant regulations, legislation and legal case law.
- Communicate effectively both by telephone and direct contact to liaise with officers of the company, members of the public, tenants, outside organisations and company employees to give advice and assistance where possible and negotiate settlement of claims.
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