We’re looking for a compassionate and proactive Safe Communities Officer to help create safer, more supportive neighbourhoods. You’ll take a swift, victim‑centred approach to reports of anti‑social behaviour (ASB) and hate crime, working closely with residents, colleagues and partner agencies to reduce harm and deliver lasting solutions.
Managing a geographically based caseload, you’ll assess risk and impact, act proportionately, and take ownership of cases through to resolution. Safeguarding sits at the heart of everything you do, and you’ll play a key role in helping individuals and communities feel heard, supported and safe.
Permanent | Full Time | 37 hours per week | Monday to Friday | On the road | Norfolk based
This role will be covering Norfolk with travel to other areas and offices in the Norfolk/Eastern area.
Due to the nature of the role, a company car will be provided.
Key Responsibilities
- Managing and investigating reports of ASB and hate crime, taking timely and proportionate action
- Building strong, empathetic relationships with victims, witnesses and communities
- Assessing risk and impact, acting quickly to reduce harm, escalation and organisational risk
- Working collaboratively with internal teams, partner agencies and external stakeholders
- Preparing legal cases, gathering evidence, drafting paperwork and attending court where required
- Maintaining responsibility for cases until a full and sustainable resolution is achieved
Skills and Experience
- A strong understanding of community safety issues, including ASB, hate crime and safeguarding
- Experience of working with vulnerable individuals and communities
- The ability to manage a complex caseload with effective prioritisation and sound judgement
- Excellent communication and customer service skills, with a calm and empathetic approach
- Strong problem‑solving and risk management skills
- A full UK driving licence
Please see the attached Safe Communities Officer – The Part I Play Statement for further details on responsibilities and requirements.
What We Offer
- The opportunity to make a real difference to people’s lives and local communities
- Exposure to specialist knowledge within housing and housing law in a regulated environment
- Strong partnership working across the organisation and with external agencies
- Support to achieve a Level 3 BTEC qualification in Community Safety
In return for your experience and commitment, we offer a competitive salary along with an excellent benefits package.
We offer a flexible, agile working environment paired with continuous learning and development opportunities.
How to Apply
To apply, click below and upload your CV (PDF format), along with a supporting statement explaining why you are the right person for the role.
Important additional information
Closing date: 5th May 2026 (Midnight)
Interview date: 26th May 2026 in our Dereham Office
No agencies please.
About Us
Victory / Samphire/ Newtide Homes is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community‑focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive.
#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Bromford Flagship Livewest”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__434440149__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=28271” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Tetford” } } }We’re looking for a compassionate and proactive Safe Communities Officer to help create safer, more supportive neighbourhoods. You’ll take a swift, victim‑centred approach to reports of anti‑social behaviour (ASB) and hate crime, working closely with residents, colleagues and partner agencies to reduce harm and deliver lasting solutions.
Managing a geographically based caseload, you’ll assess risk and impact, act proportionately, and take ownership of cases through to resolution. Safeguarding sits at the heart of everything you do, and you’ll play a key role in helping individuals and communities feel heard, supported and safe.
Permanent | Full Time | 37 hours per week | Monday to Friday | On the road | Norfolk based
This role will be covering Norfolk with travel to other areas and offices in the Norfolk/Eastern area.
Due to the nature of the role, a company car will be provided.
Key Responsibilities
- Managing and investigating reports of ASB and hate crime, taking timely and proportionate action
- Building strong, empathetic relationships with victims, witnesses and communities
- Assessing risk and impact, acting quickly to reduce harm, escalation and organisational risk
- Working collaboratively with internal teams, partner agencies and external stakeholders
- Preparing legal cases, gathering evidence, drafting paperwork and attending court where required
- Maintaining responsibility for cases until a full and sustainable resolution is achieved
Skills and Experience
- A strong understanding of community safety issues, including ASB, hate crime and safeguarding
- Experience of working with vulnerable individuals and communities
- The ability to manage a complex caseload with effective prioritisation and sound judgement
- Excellent communication and customer service skills, with a calm and empathetic approach
- Strong problem‑solving and risk management skills
- A full UK driving licence
Please see the attached Safe Communities Officer – The Part I Play Statement for further details on responsibilities and requirements.
What We Offer
- The opportunity to make a real difference to people’s lives and local communities
- Exposure to specialist knowledge within housing and housing law in a regulated environment
- Strong partnership working across the organisation and with external agencies
- Support to achieve a Level 3 BTEC qualification in Community Safety
In return for your experience and commitment, we offer a competitive salary along with an excellent benefits package.
We offer a flexible, agile working environment paired with continuous learning and development opportunities.
How to Apply
To apply, click below and upload your CV (PDF format), along with a supporting statement explaining why you are the right person for the role.
Important additional information
Closing date: 5th May 2026 (Midnight)
Interview date: 26th May 2026 in our Dereham Office
No agencies please.
About Us
Victory / Samphire/ Newtide Homes is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community‑focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive.
#J-18808-Ljbffr…