Senior Customer Experience & Journey Leader

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Senior Customer Experience & Journey Leader”, “description”: “Lloyds Banking Group is seeking a Senior Customer Journey Manager to lead a team and shape the customer experience in a hybrid work environment. You will play a key role in defining customer journeys and enhancing product interactions, bringing your passion for human-centric design to life. If you have over 5 years of experience leading teams, along with skills in Figma and agile methodologies, this could be the perfect opportunity for you. Join us in transforming our workspaces and creating engaging environments for our colleagues.#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Lloyds Banking Group”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__434441350__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=12240” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Gildersome” } } }
Company: Lloyds Banking Group
Apply for the Senior Customer Experience & Journey Leader
Location: Gildersome
Job Description:

Lloyds Banking Group is seeking a Senior Customer Journey Manager to lead a team and shape the customer experience in a hybrid work environment. You will play a key role in defining customer journeys and enhancing product interactions, bringing your passion for human-centric design to life. If you have over 5 years of experience leading teams, along with skills in Figma and agile methodologies, this could be the perfect opportunity for you. Join us in transforming our workspaces and creating engaging environments for our colleagues.#J-18808-Ljbffr…

Posted: May 17th, 2026