Position
Senior Technical Writer
Location
Cambridge – Hybrid (3 days in the office)
Employment type
Full-time regular (flexible working options available)
Benefits
Competitive salary; flexible benefits fund which can be utilised against over 20 benefits; pension scheme with up to 9% employer contribution; life insurance; income protection insurance; 28 days annual leave (plus bank holidays); 3 days paid volunteering
The job
As part of our global technical writing group, you’ll collaborate with one or more teams of skilled software engineers from our global research & development group in writing and publishing technical documentation and associated content for AVEVA products, specifically Unified Supply Chain, as well as CONNECT, a Cloud-based leading industrial intelligence platform. You’ll research and transform complex technical concepts, specifications, and procedures into high-quality software documentation that meets user needs.
Key Responsibilities
- Learn complex work from self‑learning, training and shadowing seniors, work under minimal supervision on advanced, unstructured, and complex work, and seek limited guidance for resolving conflicts and delivering in sync with multiple teams.
- Improve the quality of content, adhere to the established standards and guidelines, and deliver on time, and design, develop, review and publish high‑quality technical documentation.
- Be extremely self‑motivated with a sense of urgency and focus on delivery.
- Project management experience/skills.
Ideal Experience
- Experience working with products or services in industrial software, structured authoring, and component content management systems.
- Experience working with a software development team, and familiarity with one of the professional authoring tools such as Author‑it, FrameMaker, RoboHelp or MadCap Flare.
- Exposure to or interest in working with Cloud technologies.
- Interest in understanding architectures and product relationships.
Great Skills To Have
- Excellent organization, time management and effective prioritisation to support a balanced portfolio of work.
- Customer focus – listen to customers and understand requests, and address them proactively and consultatively.
- Problem‑solving – enjoy getting stuck into problems, troubleshooting and solving challenging problems.
- Relationship building – be effective and proactive in developing relationships and extracting the right information.
Hybrid working
By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office‑based. Roles supporting particular customers or markets are sometimes remote.
Pre‑employment Screening
All successful applicants must undergo and pass a drug screening and comprehensive background check before starting employment. Background checks will be conducted in accordance with local laws and may include proof of educational attainment, employment history verification, proof of work authorization, criminal record and identity verification.
Equal Opportunity Employer
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify our recruiter. Determinations on requests for reasonable accommodation will be made on a case‑by‑case basis.
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