National Account Manager

You will play a critical role in making that vision a reality.

Key Responsibilities

Client Relationship Management

• Build and maintain strong, long‑term relationships with key national clients.
• Serve as the main point of contact for assigned accounts.
• Address client concerns and resolve issues promptly to ensure satisfaction.
• Develop a deep understanding of clients’ business goals, challenges, and industry trends.
• Create, present and implement strategic account plans to achieve client and organisational objectives.
• Identify opportunities for New Business accounts (20% of role focusing on New Business), and upselling and cross‑selling additional products or services into existing accounts.

Revenue Growth

• Drive account growth by identifying and pursuing new revenue streams.
• Meet or exceed sales targets and contribute to the overall profitability of the organisation.

Collaboration and Coordination

• Work closely with internal teams (e.g. sales, marketing, supply chain, product development, customer support) to ensure seamless delivery of solutions.
• Communicate client needs and feedback to relevant departments.

Reporting and Analysis

• Maintain accurate weekly sales reporting data. Identifying underperformance and implement corrective actions.
• Use data analytics to track account performance, develop actionable insights and support customers.
• Prepare detailed reports on account status, forecasts, and performance metrics for internal & external meetings.

Market Insights

• Stay informed about industry trends, market developments, and competitors’ activities.
• Use insights to inform account strategies and recommend improvements.

Qualifications

• At least 2‑3 years of proven experience in Account Management. New business history is desired but not compulsory.

Benefits

• 25 Days Annual Leave + Bank Holidays
• Day off for your birthday
• Flexible hours
• Westfield Health Benefit (cover for health, optical & dental + wellbeing discounts)
• Annual Bonus (15% + 6% accelerator)
• Pension Contributions (Company 4% and 5% Personal)
• Life Assurance
• Breakfast in the office
• Employee Product Discounts
• Company Leave Benefit (Paid leave for when most needed)
• Charity Focus (Opportunities to get involved, previous projects have included a trip to Malawi to attend the grand opening of the school Evolution built)
• Charity Matched Donation Scheme (Evolution will match employees raising donations for charity).
• International Exposure – with offices all over the world there is always opportunities to travel

#J-18808-Ljbffr…