Why Ocado? Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world — changing the way the world shops, for good.
Job Description
Leadership Development Manager – Permanent, full-time – Hybrid, based from our Hatfield office.
From high‑tech Customer Fulfilment Centres to bustling delivery hubs and corporate offices, we deliver an exceptional online experience for our customers every day. With over 16,000 colleagues across the UK, our focus on developing leaders has never been more important. This role designs a comprehensive leadership development strategy that empowers leaders and strengthens capabilities at every level, helping them grow, perform, and make a meaningful impact across a complex, diverse organisation of 16,000+ colleagues.
Reporting to the Head of People Experience, you will define and drive the leadership development direction, strategy and roadmap. Collaborating with senior leaders, people partners and specialists across People Experience, you’ll translate organisational priorities into commercially relevant, operationally grounded leadership programmes aligned to Ocado Logistics’ culture and future ambitions.
What You’ll Be Doing
- Framework Governance: Architect and govern a scalable, design‑first leadership framework rooted in core organisational competencies.
- Talent Development: Design adaptive succession roadmaps that align high‑potential growth with long‑term business strategy.
- Learning Architecture: Create high‑impact, reproducible learning journeys and set pedagogical standards for all internal and external delivery.
- Strategic Alignment: Translate executive insights and rigorous TNA into high‑level design specifications and actionable roadmaps.
- Impact Measurement: Establish ROI and effectiveness frameworks to drive continuous, data‑led program improvement.
- Partner Management: Oversee external suppliers and coaches to ensure quality, value and alignment with leadership standards.
- End‑to‑End Ownership: Lead projects from strategic design through to hands‑on delivery in a fast‑paced environment.
- Leadership Advocacy: Champion a consistent leadership narrative and build capability across the entire organisation.
What We’re Looking For
- Proven experience designing and delivering leadership development programmes end to end, ideally within complex or operational organisations such as FMCG, Manufacturing, Retail, Aviation or similar.
- Strong capability in both strategic programme design and hands‑on facilitation and delivery.
- Experience building leadership development frameworks, curricula or portfolios.
- Confidence working with senior leaders and influencing stakeholders across all levels of the organisation.
- Excellent facilitation, communication and storytelling skills.
- Strong project management capability, with experience managing multiple initiatives simultaneously.
- Analytical mindset with the ability to evaluate impact and demonstrate ROI.
- Experience working with digital learning platforms, coaching models and blended learning approaches.
- Comfortable operating in ambiguity and building structure where needed.
Key Competencies
- Strategic thinking and organisational insight
- Leadership development expertise
- Executive presence and stakeholder influence
- Strong project and programme management
- Data‑driven decision making
- Collaboration and relationship building
- Creativity, resilience and problem‑solving
Benefits
- Flexible Work: 30 days of ‘work from anywhere’ policy for a balanced life.
- Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well‑being.
- Generous Leave: 25 days, growing to 27 after 5 years, with an option to buy more.
- Pension Plan: Up to 7% employer contribution matching.
- Private Medical Cover: Comprehensive private medical insurance.
- Family‑Friendly: Maternity, adoption, shared parental and paternity leave.
- Financial Aid: Interest‑free train tickets and Cycle to Work Scheme.
- Shuttle Services: Free shuttle buses to work.
- Share Schemes: Participate in share plans to share in our success.
- Shopping Perks: 15% discount on Ocado.com and savings at popular retailers and restaurants.
- Financial Protection: Income Protection and Life Insurance for financial security.
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
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