Banqueting Manager

Responsibilities

• You will be working alongside the Conference Manager, where you will be taking a daily handover before taking the reins to run your event through the afternoon and into the evening
• As Banqueting Manager, you will be responsible for working with the Chef and your Banqueting team members to deliver wedding and banqueting events and residential conference dinners, ensuring all logistics and operations run smoothly and align with client expectations.
• Oversee room setups, AV requirements, and staff coordination to create a seamless guest experience.
• Lead, train, and motivate the evening teams to deliver exceptional food and event service with a “Yes is the answer, what’s the question” mindset.
• Act as the main point of contact for the team during events, ensuring swift resolution of any issues.
• Act as the face of Wotton House on event days, ensuring every client feels valued and supported.
• Build strong relationships with clients on site, ensuring their vision is flawlessly executed.
• Collaborate closely with sales, coordinators, and other departments to ensure events transition smoothly from planning to execution.
• Continuously evaluate and improve operational processes to maintain the highest service standards.
• Anticipate challenges, identify solutions, and ensure every detail is meticulously managed for a flawless guest experience.

Qualifications

• Proven experience in event or banqueting management within a luxury or boutique hotel setting.
• Strong leadership skills with the ability to inspire a team and maintain composure under pressure.
• Excellent organizational and multitasking abilities to manage multiple events simultaneously.
• Exceptional communication and problem‑solving skills.
• A passion for delivering outstanding service and a commitment to exceeding guest expectations.

Benefits

• Discounted hotel room rates for you and your friends & family
• An additional day’s leave for your birthday
• Enhanced maternity, adoption & shared parental leave
• Course sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream – choose how and when you get paid
• Life insurance
• Employee assistance programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1,000 per year

And much, much more!

Equal Opportunities

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact charlotte.power@wottonhousehotel.co.uk

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