Knowledge and Information Manager

Company: FCDO Services
Apply for the Knowledge and Information Manager
Location: Hanslope
Job Description:

Salary: £38,332 – £39,558 plus a location allowance of £1,750 and excellent benefits

Contract type: This is a permanent, full-time role

Location: Based in Hanslope Park, Milton Keynes with the flexibility of hybrid working depending on business need

Job Overview

At FCDO Services we protect the UK’s interests both at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government technology and more. Our work is varied and vital, and we place a high value on our people’s skills, aspirations and growth.

Key Responsibilities

In this challenging, high‑profile role you will create, maintain and support the delivery of the organisation’s knowledge and information policies. This includes information and records management, information sharing, information legislation, intellectual property and the use of data repositories. You will build important networks while providing expert advice on the implementation of knowledge and information management to a diverse range of colleagues and stakeholders. You’ll also develop robust and efficient information architecture for our data repositories.

Key tasks include conducting audits that monitor and measure compliance with legal, regulatory and policy requirements, championing good knowledge and information management across the organisation, managing paper and digital records, transferring relevant documents to the National Archive, and attending conferences on behalf of the business. You will meet people from many other government departments, build networks and promote the importance of good knowledge and information management throughout our global organisation.

Qualifications

To be a success in this significant role you should possess a relevant RQF Level 3 qualification, a Foundation Certificate in Information Governance, or an IT/computing qualification. Substantial experience of content management systems and databases is essential. You should also have practical knowledge of organising information (including taxonomies, dictionaries and glossaries, meta‑tagging and standards) and a practical understanding of all relevant policies and procedures.

Your exceptional attention to detail will see you drafting high‑quality reports, interpreting data and presenting findings to a variety of audiences. A confident speaker who can develop relationships at all levels, you should bring fresh, innovative ideas and be ready to develop creative initiatives and embed processes. Practitioner level CSEG KIM Accreditation would be desirable, as would some knowledge of FCDO Services’ business. You should be self‑motivated and inspirational, ready to lead colleagues on a journey of continuous development and improvement.

Benefits

Competitive salary, good holiday entitlement and a Civil Service Pension. Access to training and development opportunities to help grow your career. Our offices offer an on‑site gym, nursery, café and restaurant, plus interest‑free loans on season tickets and bikes to support your commute.

Security Clearance

Every colleague must be security cleared before joining us. Successful applicants will undergo the vetting process to achieve Developed Vetting (DV) clearance. For more information on vetting see fcdoservicescareers.co.uk/how-to-apply/.

Equal Opportunities

We support every individual, so you always know you’re welcome and valued. We are a Disability Confident employer and a Carer Confident workplace, reflecting our commitment to an inspiring and inclusive organisation.

Closing date: Apply before 11:55 pm on Monday 25th May 2026.

#J-18808-Ljbffr…

Posted: May 17th, 2026