Hybrid role commuting weekly to our offices in Bridgwater OR Northampton
About the role
We’re looking for an Assistant CRM Manager to support the delivery of targeted, data-driven campaigns across email, push notifications and direct mail. You’ll play a key role in planning, executing and optimising CRM activity to drive customer engagement, retention and revenue.
Key responsibilities
- Plan and deliver multi‑channel CRM campaigns end-to-end
- Use customer data and segmentation to target and personalise communications
- Monitor campaign performance and optimise based on insight and testing
- Work closely with internal teams to align CRM activity with wider marketing and trading plans
- Support continuous improvement through A/B testing and performance analysis
About you
- Experience in a CRM or email marketing role
- Strong analytical mindset with the ability to turn data into actionable insight
- Familiar with segmentation, customer journeys and campaign optimisation
- Excellent stakeholder management and communication skills
- Proactive, detail-oriented and commercially aware
- Competitive salary and benefits
- Opportunity to grow within a fast‑paced retail environment
Apply now to take the next step in your CRM career.
#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Toolstation”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__434447814__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=745” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Bridgwater” } } }Hybrid role commuting weekly to our offices in Bridgwater OR Northampton
About the role
We’re looking for an Assistant CRM Manager to support the delivery of targeted, data-driven campaigns across email, push notifications and direct mail. You’ll play a key role in planning, executing and optimising CRM activity to drive customer engagement, retention and revenue.
Key responsibilities
- Plan and deliver multi‑channel CRM campaigns end-to-end
- Use customer data and segmentation to target and personalise communications
- Monitor campaign performance and optimise based on insight and testing
- Work closely with internal teams to align CRM activity with wider marketing and trading plans
- Support continuous improvement through A/B testing and performance analysis
About you
- Experience in a CRM or email marketing role
- Strong analytical mindset with the ability to turn data into actionable insight
- Familiar with segmentation, customer journeys and campaign optimisation
- Excellent stakeholder management and communication skills
- Proactive, detail-oriented and commercially aware
- Competitive salary and benefits
- Opportunity to grow within a fast‑paced retail environment
Apply now to take the next step in your CRM career.
#J-18808-Ljbffr…