Operations Manager

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Vercity are currently recruiting for an Operations Manager (Soft Services) at one of our flagship SPV projects supporting 3 hospitals in Nottinghamshire.

Based at primarily at King’s Mill Hospital with occasional travel to Newark Hospital and Mansfield Community Hospitals this role is a key position within the SPV ensuring that a combination of 12 separate services are delivered effectively, to satisfy the contract and Board requirements.

The successful candidate will be experienced in the management of complex soft service contracts within a healthcare setting, and ideally in an SPV / PFI, to join our established team and report to the project General Manager.

Responsibilities

  • Ensuring the contractual delivery of complex soft FM services
  • Understanding problems and able to evaluate and communicate solutions options
  • Ensuring contract compliance and accurate, contemporaneous record keeping
  • Assurance, audit, monitoring and governance
  • Regular contract reporting and understanding and delivering on contract KPIs
  • Contractor Management and Communications

Qualifications

  • An effective and pragmatic communicator who can engage effectively with service providers while holding them to account where necessary
  • A pragmatic problem solver who is seen on site, ensuring effective delivery
  • Experienced in evidence-based compliance and audit in a complex contractual environment
  • Experience of the management of soft services in a complex contractual environment within a healthcare / hospital setting
  • Great stakeholder management and communications

Benefits

  • The opportunity to extend your experience within a recognised market leader
  • Working with an experienced, engaged and established team
  • Working in an organisation that values you and your personal, professional development
  • Competitive salary and benefits package including an enhanced, non-contributory pension scheme

For more information, detailed job description and a confidential discussion on this superb opportunity, apply now.

#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Vercity”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__434448320__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=1” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “East Midlands” } } }
Company: Vercity
Apply for the Operations Manager
Location: East Midlands
Job Description:

Vercity are currently recruiting for an Operations Manager (Soft Services) at one of our flagship SPV projects supporting 3 hospitals in Nottinghamshire.

Based at primarily at King’s Mill Hospital with occasional travel to Newark Hospital and Mansfield Community Hospitals this role is a key position within the SPV ensuring that a combination of 12 separate services are delivered effectively, to satisfy the contract and Board requirements.

The successful candidate will be experienced in the management of complex soft service contracts within a healthcare setting, and ideally in an SPV / PFI, to join our established team and report to the project General Manager.

Responsibilities

  • Ensuring the contractual delivery of complex soft FM services
  • Understanding problems and able to evaluate and communicate solutions options
  • Ensuring contract compliance and accurate, contemporaneous record keeping
  • Assurance, audit, monitoring and governance
  • Regular contract reporting and understanding and delivering on contract KPIs
  • Contractor Management and Communications

Qualifications

  • An effective and pragmatic communicator who can engage effectively with service providers while holding them to account where necessary
  • A pragmatic problem solver who is seen on site, ensuring effective delivery
  • Experienced in evidence-based compliance and audit in a complex contractual environment
  • Experience of the management of soft services in a complex contractual environment within a healthcare / hospital setting
  • Great stakeholder management and communications

Benefits

  • The opportunity to extend your experience within a recognised market leader
  • Working with an experienced, engaged and established team
  • Working in an organisation that values you and your personal, professional development
  • Competitive salary and benefits package including an enhanced, non-contributory pension scheme

For more information, detailed job description and a confidential discussion on this superb opportunity, apply now.

#J-18808-Ljbffr…

Posted: May 17th, 2026