{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Regional Operations Manager”, “description”: “
About Zippd
Zippd is building the future of rapid urban logistics through a network of micro warehouses, cross‑dock operations and technology‑enabled first, middle and final mile delivery.
The Opportunity
This is a demanding, hands‑on launch and scale role requiring resilience, ownership, and relentless execution.
You Will Be Responsible For
- Launching 15–20 micro warehouse locations across London
- Onboarding operational service partners
- Implementing operational processes
- Launching new customer operations
- Ensuring exceptional live service quality
Key Responsibilities
Network Rollout & Launch
- Lead the operational launch of 15–20 micro warehouse locations across London
- Coordinate launch readiness across facilities, labour, equipment and operational processes
- Support go‑live activities including on‑site operational leadership
Service Partner Management
- Support the selection and onboarding of 1–4 operational service partners
- Train and embed operational standards and processes
- Drive accountability and operational performance
Customer Onboarding
- Support the onboarding and operational integration of new customers
- Act as a key operational contact during launch periods
Operational Excellence
- Ensure service quality, operational consistency and KPI achievement
- Quickly identify and resolve operational issues and bottlenecks
Hands‑On Operational Leadership
- Be prepared to operate directly within the network when needed
- Lead from the front during high‑pressure operational periods
Requirements
Non‑Negotiable Traits
- Builder mentality and excitement for creating operations from scratch
- Relentless ownership and bias for action
- Operational toughness and resilience under pressure
- Strong relationship management capability
- Highly organised executor with strong multi‑site coordination ability
- Comfortable operating in ambiguity and fast‑changing environments
- Quick thinker with the ability to problem solve rapidly
What We’re Looking For
- Experience in logistics, rapid delivery or multi‑site operations/ multi‑cycle operations
- Experience launching new operational sites or services
- Excellent organisational and execution capability
- Strong communication and stakeholder management skills
- Willingness to travel extensively across London
This Role Is Probably NOT For You If…
- You are looking for a highly structured corporate environment
- You dislike ambiguity or operational pressure
- You prefer predictable routines
- You avoid accountability or difficult operational decisions
- You are uncomfortable getting hands‑on when required
What Success Looks Like
- Successful launch of the London rapid delivery network
- Strong operational partner performance
- Successful onboarding of new customers
- High operational service quality
- Scalable operational processes
Company: DeliveryApp
Location: London
Job Description:
About Zippd
Zippd is building the future of rapid urban logistics through a network of micro warehouses, cross‑dock operations and technology‑enabled first, middle and final mile delivery.
The Opportunity
This is a demanding, hands‑on launch and scale role requiring resilience, ownership, and relentless execution.
You Will Be Responsible For
- Launching 15–20 micro warehouse locations across London
- Onboarding operational service partners
- Implementing operational processes
- Launching new customer operations
- Ensuring exceptional live service quality
Key Responsibilities
Network Rollout & Launch
- Lead the operational launch of 15–20 micro warehouse locations across London
- Coordinate launch readiness across facilities, labour, equipment and operational processes
- Support go‑live activities including on‑site operational leadership
Service Partner Management
- Support the selection and onboarding of 1–4 operational service partners
- Train and embed operational standards and processes
- Drive accountability and operational performance
Customer Onboarding
- Support the onboarding and operational integration of new customers
- Act as a key operational contact during launch periods
Operational Excellence
- Ensure service quality, operational consistency and KPI achievement
- Quickly identify and resolve operational issues and bottlenecks
Hands‑On Operational Leadership
- Be prepared to operate directly within the network when needed
- Lead from the front during high‑pressure operational periods
Requirements
Non‑Negotiable Traits
- Builder mentality and excitement for creating operations from scratch
- Relentless ownership and bias for action
- Operational toughness and resilience under pressure
- Strong relationship management capability
- Highly organised executor with strong multi‑site coordination ability
- Comfortable operating in ambiguity and fast‑changing environments
- Quick thinker with the ability to problem solve rapidly
What We’re Looking For
- Experience in logistics, rapid delivery or multi‑site operations/ multi‑cycle operations
- Experience launching new operational sites or services
- Excellent organisational and execution capability
- Strong communication and stakeholder management skills
- Willingness to travel extensively across London
This Role Is Probably NOT For You If…
- You are looking for a highly structured corporate environment
- You dislike ambiguity or operational pressure
- You prefer predictable routines
- You avoid accountability or difficult operational decisions
- You are uncomfortable getting hands‑on when required
What Success Looks Like
- Successful launch of the London rapid delivery network
- Strong operational partner performance
- Successful onboarding of new customers
- High operational service quality
- Scalable operational processes
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Posted: May 17th, 2026