Contact Centre Team Leader – Welsh Proficiency Required

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Contact Centre Team Leader – Welsh Proficiency Required”, “description”: “Cyngor Caerdydd/Cardiff Council is seeking an experienced Contact Centre Team Leader to oversee the management of the Rent Smart Wales Contact Centre in Cardiff. The role involves supervising a team of Customer Service and Licensing Officers and requires strong customer service and communication skills. Applicants must have supervisory training and be fluent in Welsh to a Level 4 Advanced standard. This full-time permanent position is office-based at County Hall, Cardiff.#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Cyngor Caerdydd/Cardiff Council”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__434448789__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33047” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Cardiff” } } }