Retail Shift Leader
Retail – Livingston
Contract: Full timeSalary: £13.78
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This store is designed for ease and enjoyment — a space where customers can pop in, pick up their favourite doughnuts, or perch for a quick break. It’s simple, stylish, and full of feel-good moments — and now, it could be where your career takes off.
As a team member, you’ll be the friendly face welcoming guests, serving up fresh doughnuts and drinks, and keeping the store looking great and running smoothly.
This role includes lone working, so you’ll need to feel confident handling the store independently. For that reason, all applicants must be 18 or over.
We’ll give you full training and support — all you need is a great attitude, strong customer service skills, and the desire to grow your career one sweet moment at a time.
Benefits
- Free doughnut & hot drinks every shift (because you deserve a treat!)
- Generous team discounts across all our products
- Training & development to help you grow your career with us
- Recognition & celebrations for great work and special moments
- Competitive pay and opportunities for progression
- Pension scheme and life assurance (eligibility applies)
- A fun, friendly environment where everyone’s welcome and teamwork makes the magic happen.
- Exclusive savings through our Treat Box discount platform.
- Support Office roles eligible for Private Healthcare
- Free access to our Wellbeing & Belonging service.
Responsibilities
- You’ll run the show on shift front and centre with customers, serving up smiles (and doughnuts!), boosting sales, and keeping everything safe, clean, and on point. You’ll guide your team, build them up, and keep the energy buzzing. You’ll be hands‑on: working the till, serving up hot & cold drinks, boxing up those irresistible treats, and making our cabinet look as good as our doughnuts taste.
- You’ll also jump into the behind-the-scenes magic: stock checks, weekly wrap-ups, team recruitment, and making sure everyone’s happy to be here. When your manager’s away, you’ll hold down the fort like a boss.
Qualifications
- You’ve got experience running the floor or you’re ready to rise and shine into that next step.
- You lead with heart people‑first, customer‑obsessed, and all about good vibes.
- You’re a team player who takes ownership and makes things happen.
- You’ve got full availability and flexibility weekends, weekdays, the whole shebang.
- You bring energy, reliability, a great work ethic, and you’re always up for learning more.
Legal and Diversity Statement
We embrace diversity within our teams, so whether you’re a foodie, drink lover, sport enthusiast, gym bunny, movie buff, history geek, gamer, music fan, book worm, none of the above or all the above, you’ll find a friend here!
Opening Hours
- Mon 09:00 – 18:00
- Tue 09:00 – 18:00
- Wed 09:00 – 18:00
- Thu 09:00 – 18:00
- Fri 09:00 – 18:00
- Sat 09:00 – 18:00
- Sun 10:00 – 18:00
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