Real-Time Operations & Resource Planning Lead (Remote)

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Company: theforum.social – jobboard
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theforum.social – jobboard is seeking a Real Time & Resource Planning Manager for a hybrid role in the UK. You will be responsible for leading the in-day planning in a multi-channel contact center, using real-time data for operational insights. The ideal candidate has expertise in real-time planning and workforce management, capable of making quick decisions to protect service delivery. Strong communication skills and experience with management systems are essential. Travel to regional offices may be required.#J-18808-Ljbffr…

Posted: May 17th, 2026