Hybrid Complaints Case Manager – Resolution Champion

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Company: idibu
Apply for the Hybrid Complaints Case Manager – Resolution Champion
Location: Swindon
Job Description:

idibu is seeking a Complaints Case Manager to support customers with resolving their issues. You will be the primary contact for a caseload and take ownership of complaints from start to finish. Responsibilities include resolving complaints, maintaining customer communication, and adhering to guidelines. Qualifications include strong communication and problem-solving skills. The role offers a hybrid work location, starting salary of £27,040 and various benefits including holiday entitlement, performance-related pay, and a pension scheme.#J-18808-Ljbffr…

Posted: May 17th, 2026