Our client is a dynamic organisation committed to providing top-notch customer service and innovative solutions. They are seeking a passionate and driven Customer Service & Sales Executive to join their enthusiastic team!
Benefits & Perks
- Competitive salary
- Comprehensive training and development opportunities
- Friendly and supportive work environment
- Opportunities for career progression
- Employee discounts and perks
Responsibilities
- Provide first‑line support via phone, email, LiveChat, and review platforms.
- Process sales orders and handle payments efficiently.
- Identify and convert cross‑sell and upsell opportunities to drive revenue.
- Manage customer accounts and ensure a seamless experience.
- Monitor and respond to customer reviews, transforming feedback into positive outcomes.
- Support product launches and commercial campaigns.
Essential (Knowledge, skills, qualifications, experience)
- Minimum 2 years' experience in a customer‑facing role with a focus on cross‑selling or upselling.
- Proven experience with LiveChat and handling inbound queries confidently.
- Working knowledge of Office 365 and CRM/order systems.
- Strong spoken and written English with good numeracy skills.
- Highly organised and able to multitask under pressure while maintaining accuracy.
- Customer‑focused with strong interpersonal skills and resilience.
Desirable (Knowledge, skills, qualifications, experience)
- Excel skills for data management and reporting.
- Experience working to commercial KPIs and managing online reputation.
If you're ready to make a difference and join a vibrant team, we want to hear from you! Please submit your CV and a cover letter outlining your relevant experience to Gemma at Adecco.
Join us and be part of a team that values your contributions and fosters your success!
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Adecco”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__434450380__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=862” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Worcester” } } }Our client is a dynamic organisation committed to providing top-notch customer service and innovative solutions. They are seeking a passionate and driven Customer Service & Sales Executive to join their enthusiastic team!
Benefits & Perks
- Competitive salary
- Comprehensive training and development opportunities
- Friendly and supportive work environment
- Opportunities for career progression
- Employee discounts and perks
Responsibilities
- Provide first‑line support via phone, email, LiveChat, and review platforms.
- Process sales orders and handle payments efficiently.
- Identify and convert cross‑sell and upsell opportunities to drive revenue.
- Manage customer accounts and ensure a seamless experience.
- Monitor and respond to customer reviews, transforming feedback into positive outcomes.
- Support product launches and commercial campaigns.
Essential (Knowledge, skills, qualifications, experience)
- Minimum 2 years’ experience in a customer‑facing role with a focus on cross‑selling or upselling.
- Proven experience with LiveChat and handling inbound queries confidently.
- Working knowledge of Office 365 and CRM/order systems.
- Strong spoken and written English with good numeracy skills.
- Highly organised and able to multitask under pressure while maintaining accuracy.
- Customer‑focused with strong interpersonal skills and resilience.
Desirable (Knowledge, skills, qualifications, experience)
- Excel skills for data management and reporting.
- Experience working to commercial KPIs and managing online reputation.
If you’re ready to make a difference and join a vibrant team, we want to hear from you! Please submit your CV and a cover letter outlining your relevant experience to Gemma at Adecco.
Join us and be part of a team that values your contributions and fosters your success!
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
#J-18808-Ljbffr…