Front Office Manager – Essex | Up to £38,000 + global hotel perks & career progression
Looking to take the lead in a dynamic hotel environment with access to outstanding global benefits? This Front Office Manager role in Essex offers the perfect opportunity to step into a senior position where your leadership and guest service skills will truly shine.
Based in a busy, corporate-focused hotel, this is an exciting chance to drive standards, lead a passionate team, and develop your career within an internationally recognised brand.
Why apply for this Front Office Manager role?
Because you'll be joining a business that invests in its people and rewards success:
- Employee discounts on accommodation across the group
- Access to shopping discounts and a cycle to work scheme
- Benefit from the global IHG employee room programme
- Recognised through team reward and recognition initiatives
- Access to a comprehensive health benefit plan
- Gain valuable experience in a fast-paced Front Office environment
Key Responsibilities:
As Front Office Manager, you'll lead from the front and ensure a seamless guest experience:
- Manage the day-to-day running of reception, ensuring exceptional service standards
- Train, coach and motivate the Receptionist team to deliver outstanding guest experiences
- Oversee bookings and ensure the reservations system is accurate and efficient
- Control departmental budgets, including labour and operational costs
- Handle guest queries, complaints, and VIP arrivals with professionalism
- Maintain health & safety compliance, including fire procedures and risk assessments
- Monitor room allocations, upgrades, and special requests
What we're looking for:
To succeed as Front Office Manager in Essex, you'll bring:
- Previous experience as a senior Receptionist or within Front Office operations
- Strong leadership skills with the ability to inspire and develop a team
- Excellent communication skills and a guest-first mindset
- Ability to thrive in a fast-paced hotel environment
- Strong organisational and problem-solving skills
- Experience with Opera systems (essential)
- Previous IHG experience (advantageous)
If you're ready to step into a Front Office Manager position in Essex where you can lead a team, elevate guest experiences, and grow your career, we'd love to hear from you.
Apply now and take the next step in your hospitality journey.
Job Number │ (phone number removed) / INDFOH
Location │ Essex
Role │ Front Office Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy
#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Platinum Recruitment Consultancy”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__434450669__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=13845” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Hatfield Peverel” } } }Front Office Manager – Essex | Up to £38,000 + global hotel perks & career progression
Looking to take the lead in a dynamic hotel environment with access to outstanding global benefits? This Front Office Manager role in Essex offers the perfect opportunity to step into a senior position where your leadership and guest service skills will truly shine.
Based in a busy, corporate-focused hotel, this is an exciting chance to drive standards, lead a passionate team, and develop your career within an internationally recognised brand.
Why apply for this Front Office Manager role?
Because you’ll be joining a business that invests in its people and rewards success:
- Employee discounts on accommodation across the group
- Access to shopping discounts and a cycle to work scheme
- Benefit from the global IHG employee room programme
- Recognised through team reward and recognition initiatives
- Access to a comprehensive health benefit plan
- Gain valuable experience in a fast-paced Front Office environment
Key Responsibilities:
As Front Office Manager, you’ll lead from the front and ensure a seamless guest experience:
- Manage the day-to-day running of reception, ensuring exceptional service standards
- Train, coach and motivate the Receptionist team to deliver outstanding guest experiences
- Oversee bookings and ensure the reservations system is accurate and efficient
- Control departmental budgets, including labour and operational costs
- Handle guest queries, complaints, and VIP arrivals with professionalism
- Maintain health & safety compliance, including fire procedures and risk assessments
- Monitor room allocations, upgrades, and special requests
What we’re looking for:
To succeed as Front Office Manager in Essex, you’ll bring:
- Previous experience as a senior Receptionist or within Front Office operations
- Strong leadership skills with the ability to inspire and develop a team
- Excellent communication skills and a guest-first mindset
- Ability to thrive in a fast-paced hotel environment
- Strong organisational and problem-solving skills
- Experience with Opera systems (essential)
- Previous IHG experience (advantageous)
If you’re ready to step into a Front Office Manager position in Essex where you can lead a team, elevate guest experiences, and grow your career, we’d love to hear from you.
Apply now and take the next step in your hospitality journey.
Job Number │ (phone number removed) / INDFOHLocation │ EssexRole │ Front Office Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy
#J-18808-Ljbffr…