Vaccines Account Manager

Company: Inizio Engage

Position: Vaccines Account Manager

Therapy Area: Rare Disease / Neonatal

Vacancy Type: Permanent / Full Time

Salary: Competitive

Role Overview

This position combines strong account management with scientific engagement to drive access, uptake, and optimal use of a product used for infant populations across NHS Trusts in the UK. The Vaccines Account Manager will work in close partnership with the National Account Manager to maximise product utilisation where formulary inclusion has been achieved.

The role is highly execution-focused, requiring the ability to influence HCPs, support implementation, and reinforce product value through differentiated scientific messaging. The VAM will play a key role in ensuring successful product adoption, maintaining customer satisfaction, and driving sustained usage within target accounts.

Key Responsibilities

1. Account Support & Execution

• Work alongside a cross-functional team to maximise product usage
• Support execution of account plans, ensuring strong local implementation and follow-through.
• Identify opportunities within existing accounts to expand usage and improve patient access.

2. Stakeholder Engagement & Influence

• Build and maintain strong relationships with key healthcare professionals, including but not limited to:
• Neonatal Consultants
• Pharmacists
• Specialist Nurses
• Influence product preference at an HCP level through clear, credible, and differentiated scientific messaging.
• Establish trust and credibility through consistent, value-driven engagement.

3. Implementation & Uptake Support

• Support NHS Trusts with the practical implementation of our clients’ product
• Provide ongoing follow-up after initiation, including:
• Sharing product information
• Reinforcing key messages
• Resolving any issues or barriers to usage
• Encourage behaviour change to support sustained prescribing and usage.

4. Product Differentiation & Customer Experience

• Deliver compelling scientific and clinical messaging to differentiate our client’s product from competitors.
• Ensure a high level of customer satisfaction through responsive, proactive support.
• Adapt engagement approach to meet customer needs effectively.

5. Insights & Market Intelligence

• Gather real-world insights from customers to inform future strategy and messaging.
• Feedback to cross-functional teams in order to support continuous improvement and strategic alignment.
• Monitor account progress and identify opportunities to optimise performance.

Key Skills and Attributes

• Experience in rare disease or specialist healthcare sales, with confidence delivering scientific messaging.
• Strong commercial acumen with the ability to identify and act on business opportunities.
• Enthusiastic, resilient, and adaptable with a proactive mindset.
• Excellent verbal communication and digital presentation skills.
• Agile approach to customer engagement across multiple channels.
• Confident, proactive, and customer focused.
• Strong organisational skills with the ability to manage multiple accounts effectively.

Ideal Candidate Profile

The ideal candidate will be a driven and scientifically credible account manager with experience engaging healthcare professionals within the NHS. They will demonstrate a strong ability to influence prescribing behaviour, support implementation, and deliver high-quality customer engagement.

They will be comfortable working collaboratively with a National Account Manager and cross-functional teams, contributing insights from the field and helping to shape future strategy. Experience in vaccines, neonatal, paediatric, or specialised therapy areas would be advantageous.

About us:

At Inizio Engage you’ll find a challenging, fast-paced and rewarding environment, but also one that’s caring, nurturing and supportive. With so many ways to support patients and healthcare professionals, we offer a range of exciting career opportunities to suit your skills and interests. Whether working remotely, in the office, or in the field, you’ll find everything you need at Inizio Engage to build a successful career. Excited yet? We are!

Inizio Engage is an equal opportunity employer, and employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, nationality, ethnic or national origin, disability, age, pregnancy.