Account Manager

Company Description

Swoop exists to help businesses beyond the early startup stage secure the financial backing they need to grow and operate efficiently. By scanning thousands of funding options, including loans, equity, and grants, Swoop matches businesses with tailored financial solutions. Since its inception, Swoop has supported over 280,000 businesses to raise more than £1.6 billion and save over £80 million through cost optimizations in areas like FX, energy, insurance, and tax credits. With a combination of cutting-edge technology and expert financial knowledge, Swoop delivers customized funding solutions and valuable insights, empowering businesses to achieve their goals.

Role Description

This is a full-time on-site role located in London for an Account Manager. The Account Manager will be responsible for building and managing client relationships, understanding client business needs, and recommending appropriate financial solutions. The role involves working with internal teams, managing client accounts, and ensuring a seamless experience while driving client success. Key tasks include identifying new business opportunities, providing insights and reporting, and maintaining regular communication and high levels of customer satisfaction.

About you

• Proven skills in Relationship Management, Client Communication, and Customer Service
• Ability to work independently and proactively
• High degree of self motivation and desire to drive success
• Demonstrate a commitment to achieve the highest standards
• Strong IT, customer service, organisation and time management skills
• Ability to create and maintain strong client relationships, communicate with clients and key stakeholders
• Good understanding of the products offered (loans and asset finance) and the markets that Swoop target (desired but training is provided)
• Ability to negotiate effectively and influence decisions
• Understand the risks associated with your job and what that means for you, our customers and our business

• 10 minute screening interview
• 45 minute interview with task

Base salary - 25,000 to 30,000 plus OTE