Job Title: Technical Consultant
Remote
£35,000
We are seeking an analytical and detail-oriented Data & Reporting Analyst with strong SQL and technical consulting skills to support and enhance our finance and accounting software solutions for small to medium-sized businesses. This role combines data analysis, reporting, and client-facing technical support to deliver accurate insights and system improvements.
Key Responsibilities:
- Write and optimise SQL queries to extract, analyse, and manipulate financial data
- Design, build, and maintain reports and data outputs for business users
- Analyse financial and operational data to provide meaningful insights to clients
- Support clients with data-related queries, troubleshooting issues, and resolving discrepancies
- Provide technical consulting on system configuration, data structures, and reporting capabilities
- Work closely with customers to understand their reporting needs and translate them into effective data solutions
- Assist with implementation and onboarding of new clients, including data setup and validation
- Investigate and resolve system or data issues, ensuring accuracy and reliability
- Collaborate with internal teams to improve system performance and reporting functionality
- Maintain clear documentation for queries, reports, and support processes
Required Skills & Experience:
- Strong SQL skills (query writing, joins, data manipulation)
- Proven experience in data analysis and reporting
- Analytical mindset with the ability to interpret complex datasets
- Background in technical support, application support, or consulting
- Understanding of accounting principles (e.g. ledgers, invoicing, financial reporting) is highly desirable
- Excellent problem-solving and troubleshooting abilities
- Strong communication skills, with the ability to explain data and technical concepts to non-technical users
Key Attributes:
- Detail-oriented and highly organised
- Client-focused with a proactive approach to problem-solving
- Able to balance technical work with customer interaction
- Curious and driven to continuously improve reporting and data processes
Summary:
This role sits at the intersection of data analysis, reporting, technical support, and financial systems consulting. It is ideal for someone who enjoys working with data, building reports, solving problems, and helping businesses gain valuable insights from their financial systems.