Hearing Care Assistant

Job Title: Hearing Care Assistant

Location: North London

Salary: Competitive base salary

About the Company

Audiological Science Ltd is a leading provider of audiology services, dedicated to improving the quality of life for our patients. We provide expert care across both NHS and private sectors, blending clinical excellence with patient-focused, technology-driven solutions.

About the Role

We are seeking a skilled, and motivated Hearing Care Assistant to join our team. This is a patient‑facing role supporting both NHS and private patients across multiple clinic locations. The ideal candidate is compassionate, organised, and confident working in a busy clinical environment. You will play a key role in delivering high‑quality aftercare, troubleshooting hearing aids, and supporting audiologists in day‑to‑day operations.

Key Responsibilities

• Provide aftercare for hearing aids, including cleaning, re‑tubing, minor repairs, and troubleshooting.
• Educate patients on correct use, maintenance, and expectations.
• Deliver empathetic, patient‑centred support to help patients adjust to hearing aids.
• Maintain accurate patient records and follow data protection requirements.
• Manage clinic stock and equipment, ensuring everything is organised and ready for use.
• Work collaboratively with audiologists and support smooth clinic operations.

Qualifications & Skills

• Hearing Care Assistant qualification (University Certificate or equivalent)
• Strong communication and interpersonal skills
• Basic computer literacy
• Commitment to delivering patient‑centred care

Preferred Skills

• Wax removal qualification
• Experience in customer‑facing or clinical environments
• Familiarity with clinical or office software
• Valid UK driving licence (location dependent)
• Ability to work independently in a clinical setting

Benefits

• BUPA private healthcare to support your wellbeing
• Competitive salary with uncapped commission
• Opportunities for professional development and career progression
• Supportive, collaborative, and patient-focused working environment

Join Audiological Science Ltd as a Hearing Care Assistant and play a key role in supporting patients on their hearing journey, delivering hands‑on aftercare and compassionate guidance as part of a growing and innovative team!