About Us
Teladoc Health is the world’s leading virtual care provider, delivering care to over 20 million members across 125 countries. Teladoc Health formally entered the UK virtual care space in 2019 offering the only comprehensive virtual care solution spanning telehealth GP services, mental health support, expert medical opinion, and nutrition consultations. We work with the world’s leading life, health, accident, travel and general insurers, other large corporates, affinity groups, and the NHS to deliver industry-leading, award-winning virtual healthcare services to their policy holders, employees, and patients.
Position Summary
We are looking for flexible, dependable support to join our team on an as-needed basis. This role is key to maintaining consistent service delivery during peak periods, staff leave, and unexpected absences.
The ideal candidate will be adaptable, reliable, and able to step in at short notice to provide high-quality support. You will be confident integrating quickly into a team, managing fluctuating workloads, and contributing positively within a fast-paced environment to ensure continuity of operations when demand is high.
Contract type: Self-employed contractor
Salary: (depending on experience)
Hours of work: Ad-hoc, to be agreed
Location: Remote
Main Responsibilities
- Responding to a diverse range of customers nutritional needs via telephone and email
- Assessing the previous and current health profile of individuals evaluating food intake, exercise and lifestyle
- Offering educated advice aligned with current evidence, meal suggestions and lifestyle changes both verbally and via written consultation notes
- Contributing to blog posts and client webinars
- Using a safe, encrypted online service and bespoke consultation platform
- Adopting a customer first approach in everything that you do
- Maintain accurate, timely, and confidential clinical records and use digital health systems in line with organisational policies
- Work within defined scope of practice and refer appropriately when concerns fall outside nutritional care
About You
- Demonstrable experience delivering personalised, evidence-based nutritional advice that is both practical and patient-centred.
- Proven ability to adapt to changing priorities and thrive within a fast-paced, dynamic team environment.
- Previous experience in a healthcare setting is essential; familiarity with telehealth services or virtual care delivery is desirable.
- Capable of working autonomously while also contributing effectively as part of a multidisciplinary team.
- Excellent communication skills, both written and verbal, with the ability to engage patients clearly and professionally in a remote setting.
- Strong attention to detail, with excellent organisational skills, punctuality, and a compassionate, empathetic approach to patient care.
- Proactive and self-motivated, with a willingness to take initiative and manage workload effectively.
- High level of IT literacy, including experience with digital healthcare systems and online communication tools.
Essential Requirements
- Qualified Nutritionist (to degree level)
- Proven experience of providing nutrition support
- Current active registration with an independent professional body such as AfN
- Right to work in the UK
Desirable Requirements
- Experience working in telehealth or digital health services
- Experience supporting long‑term conditions, weight management, or metabolic health
- Training in motivational interviewing or health coaching
- Experience working alongside multidisciplinary teams
Benefits of Partnering with Teladoc Health
- Autonomy & Flexibility: Remote-first engagement with clear, outcome-focused scopes of work.
- Clinical Collaboration: Join a multidisciplinary network of experts in a modern, digital health environment.
- Values-Driven Culture: Work within an organisation built on Compassion, Accountability, Respect, and Excellence.
- Knowledge Exchange: Optional access to specialist forums, learning showcases, and innovation insights.
- Sustainable Engagement: A pragmatic, flexible approach to workload, combined with clear expectations around supporting service needs.
- Inclusive Community: Optional invitations to social events and wellbeing resources -connection without the obligation.
Equality and Diversity
Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Teladoc Health UK.