Operations Manager

General Manager | Luxury Serviced Offices | Central London

Temporary to Permanent | ASAP start

Ready to run a premium serviced office centre like it’s your own business?

We are hiring an ambitious General Manager to lead operations, client experience, and team culture within a fast-growing luxury office brand in Central London. This is more than facilities management, it’s an opportunity to take ownership, drive performance, and build a long-term career with a business that promotes from within.

The successful candidate will oversee the day-to-day running of a premium serviced office centre, ensuring exceptional 5-star standards across operations, facilities, hospitality, and customer experience.

Key responsibilities include:

• Managing daily centre operations, facilities, maintenance, security & contractors
• Ensuring H&S compliance and maintaining exceptional presentation standards throughout the building
• Acting as the main point of contact for tenants, clients, and operational escalations
• Leading and developing a high-performing front of house team
• Supporting viewings alongside sales and helping drive occupancy & client retention
• Managing supplier relationships, operational budgets & identifying efficiencies
• Delivering a seamless 5-star hospitality experience across the workspace

Monday – Friday | 5 days onsite | Temp-to-Perm

Base Salary: £55,000–£60,000 + performance bonus

Looking for someone with 5 years’ + relevant operational leadership, luxury hospitality/service experience, and a proactive, ownership-driven mindset who thrives in a fast-paced premium environment. People management experience essential.