Specialty Claims Adjuster

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Role: Claims Adjuster – Specialty

Location: London


Purpose:

  • Provide technical handling of marine claims within authority levels, ensuring high service standards, regulatory compliance, and effective stakeholder engagement.


Key Responsibilities:

  • Handle and investigate claims in line with internal procedures and market standards.
  • Maintain accurate claims records, reserves, and data integrity.
  • Manage claims within authority and escalate/referral where required.
  • Liaise with underwriters, actuaries, legal teams, finance, brokers, and reinsurers.
  • Support large loss investigations and reporting processes.
  • Monitor account performance and contribute to data analysis and oversight.
  • Assist with reinsurance recoveries and claims-related reporting.
  • Maintain compliance with Lloyd’s standards, GDPR, AML, sanctions, and conduct risk requirements.
  • Build and maintain strong internal and external stakeholder relationships.
  • Participate in continuous professional development and market training.


Skills & Experience:

  • Experience handling marine claims independently within delegated authority.
  • Good technical knowledge of policy wording, legal principles, and market practice.
  • Familiarity with London Market systems such as ECF/CLASS preferred.
  • Strong communication and organisational skills.
  • Able to work collaboratively in a fast-paced team environment.
  • Customer-focused with strong attention to detail and accuracy.


Qualifications:

  • Insurance qualifications (e.g. ACII or equivalent) in progress preferred.

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Company: The Emerald Group Ltd, Search and Selection
Apply for the Specialty Claims Adjuster
Location: London
Job Description:

Role: Claims Adjuster – Specialty

Location: London

Purpose:

  • Provide technical handling of marine claims within authority levels, ensuring high service standards, regulatory compliance, and effective stakeholder engagement.

Key Responsibilities:

  • Handle and investigate claims in line with internal procedures and market standards.
  • Maintain accurate claims records, reserves, and data integrity.
  • Manage claims within authority and escalate/referral where required.
  • Liaise with underwriters, actuaries, legal teams, finance, brokers, and reinsurers.
  • Support large loss investigations and reporting processes.
  • Monitor account performance and contribute to data analysis and oversight.
  • Assist with reinsurance recoveries and claims-related reporting.
  • Maintain compliance with Lloyd’s standards, GDPR, AML, sanctions, and conduct risk requirements.
  • Build and maintain strong internal and external stakeholder relationships.
  • Participate in continuous professional development and market training.

Skills & Experience:

  • Experience handling marine claims independently within delegated authority.
  • Good technical knowledge of policy wording, legal principles, and market practice.
  • Familiarity with London Market systems such as ECF/CLASS preferred.
  • Strong communication and organisational skills.
  • Able to work collaboratively in a fast-paced team environment.
  • Customer-focused with strong attention to detail and accuracy.

Qualifications:

  • Insurance qualifications (e.g. ACII or equivalent) in progress preferred.

Posted: May 17th, 2026