Hospice Administrator
London North West University Healthcare NHS Trust
The closing date is 22 May 2026
Here is an exciting opportunity to join the administrative team of Meadow House Hospice to support the delivery of specialist Palliative Care to the people of Ealing and Hounslow. This is a full time role that will involve weekend working on a 1:7 rota.
We are looking for a confident, highly motivated and enthusiastic individual who has significant experience of working in administrative roles within a healthcare or similar environment.
They must have the ability to work independently, have strong decision making skills, and manage a very busy front of house and be flexible to cover a wide range of administrative tasks.
Main duties of the job
Excellent communication skills are required due to the nature of this post and the need to interface with the services senior management team, medical professionals and the community nursing teams.
This is a challenging role and would suit someone able to work in a multi-disciplinary environment on their own initiative with minimal supervision.
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person Specification Education / Qualifications
- GCSE, NVQ 3 or equivalent
Knowledge and experience
- Experience of managing reception
- Experience of working in an NHS environment or healthcare environment
- Knowledge and understanding of patient confidentiality
- Knowledge and experience of handling sensitive data
- Knowledge and understanding equal opportunities.
- Knowledge and experience of using clinical databases or patient administration systems
- Knowledge and experience of securely managing patient sensitive data
- Experience or knowledge of working in specialist palliative care or hospice environment
Skills, abilities and attributes
- Ability to understand the need for confidentiality
- Ability to work on your own with minimal supervision and as part of a team
- Ability to organise and prioritise workload and meet deadlines
- Ability to communicate verbally and in writing
- Ability to work under pressure and cope with emergencies in a calm manner
- Ability to always deal with matters in confidence and with diplomacy
- Ability to work as part of rota to include weekend working.
- Experience or knowledge of working in specialist palliative care or hospice environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
London North West University Healthcare NHS Trust
Depending on experience, inclusive of HCAS pro rata – per annum
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