Reward Gateway, together with Edenred, is a global market leader in benefits and employee engagement, helping clients transform employee experience through rewards, recognition and well‑being.
Your Role in our Mission
The Partnership Associate supports the execution, performance management, and day‑to‑day operations of Reward Gateway’s partnership portfolio. Reporting to the Director of Strategic Partnerships, the role is critical in onboarding partners, managing partner performance, coordinating internal stakeholders, and ensuring partnerships deliver measurable commercial and customer value.
This hands‑on role suits someone who is commercially curious, highly organised, and eager to build deep experience in partnerships, ecosystems, or commercial strategy.
What’s In It For Me
A chance to work in an established, high‑growth SaaS company offering a generous benefits package, including:
- A flexible holiday plan of up to 40 days per year
- £400 a year Wellbeing Allowance
- Private Medical Insurance
- Allowance for professional development books, e‑books, and podcasts
- Contributory pension scheme
- Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands
Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing!
Flexible, Hybrid Working
Collaboration and strong internal relationships are part of the “RG Magic.” Our teams work from our Dean Street office two days per week, with the option to work remotely on other days.
Key Responsibilities
Partnership Execution & Support
- Support the execution of the UK partnership strategy across channels, benefits, and commercial alliances.
- Assist with identifying, onboarding, and launching new partners in line with defined strategic priorities.
- Maintain accurate partner documentation, profiles, and performance data.
- Act as a day‑to‑day contact for partners on operational and performance‑related matters.
Commercial & Performance Management
- Track partner performance across revenue, pipeline, adoption, usage, and customer outcomes.
- Support the development and maintenance of joint business plans with strategic and priority partners.
- Assist with commercial modelling, rebate tracking, margin analysis, and ROI reporting.
- Prepare regular partner performance reports and insights for leadership and cross‑functional teams.
Cross‑Functional Coordination
- Work closely with Sales, Customer Success, Product, Marketing, and Operations to support partner launches and ongoing initiatives.
- Coordinate enablement materials, internal communications, and partner updates to ensure teams are aligned.
- Support GTM activity involving partners, including campaigns, sales enablement, and client‑facing collateral.
Partner Operations & Governance
- Support partner onboarding processes including contracting, compliance checks, risk assessments, and operational setup.
- Help ensure partners meet agreed SLAs, service standards, and data protection requirements.
- Maintain governance documentation and support audit or review processes as required.
- Flag risks, performance issues, or improvement opportunities to the Director early and clearly.
- Analyse partner usage and customer feedback to identify opportunities to improve adoption and value delivery.
- Contribute ideas to improve partnership processes, tools, and ways of working.
- Stay informed on partner market trends, competitor activity, and emerging partnership models.
Skills
- Prior experience in partnerships, commercial operations, account management, business development, or a related role.
- Strong analytical skills with confidence working with data, reports, and commercial metrics.
- Commercially minded with an interest in how partnerships drive revenue, growth, and customer outcomes.
- Previous experience working cross‑functionally with Sales, Marketing, Product, or Customer Success teams.
- Highly organised with strong attention to detail and the ability to manage multiple partners or initiatives simultaneously.
- Clear communicator, comfortable working with both internal stakeholders and external partners.
- Exposure to SaaS, digital marketplaces, financial services, rewards/benefits, or B2B2C environments is a plus.
- Proactive, curious, and eager to learn partnership strategy and commercial negotiation over time.
The Interview Process
- Telephone interview with Talent Acquisition Partner
- First interview with Director of Strategic Partnerships
- Take‑home assessment
- Final interview with Director of Strategic Partnerships and a Senior Member of the Strategic Partnerships team
At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.
Be comfortable. Be you.
We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles – it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
Third Floor, 1 Dean StreetLondon W1D 3RBUnited Kingdom
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