Lead Product Manager

Role overview

The Lead Product Manager will provide product leadership across a portfolio, service area or major client programme. The role sets vision, strategy and roadmap direction, ensuring products deliver value for users and the organisation while supporting teams to deliver high-quality outcomes. You will work with multidisciplinary teams across data, AI, software engineering, product, QA and delivery to create practical outcomes for clients and end users.

Key responsibilities

• Lead the product strategy, vision and roadmap across multiple products, teams or services.
• Balance user needs, business priorities, technical constraints and value for money when making product decisions.
• Coach and support product managers, helping teams apply Agile, Lean and product management practices effectively.
• Own senior stakeholder relationships and influence strategic decisions using evidence and user insight.
• Ensure product outcomes, KPIs and success measures are defined, reviewed and continuously improved.
• Manage risks, dependencies and life cycle decisions across discovery, delivery, live service and retirement.

Essential skills and experience

• Extensive product management experience across complex digital products, services or portfolios.
• Strong ability to define product strategy, vision, roadmaps, outcomes and prioritised delivery plans.
• Expert stakeholder management skills, including influencing and negotiating at senior levels.
• Strong understanding of Agile and Lean delivery, user‑centred design and evidence‑based decision‑making.
• Experience coaching product managers and leading product practice across teams.
• Ability to manage dependencies, risks and value decisions across the product life cycle.

Desirable skills and experience

• Experience in consultancy, public‑sector, regulated or enterprise product environments.
• Experience contributing to business cases, service standards, portfolio governance or programme planning.
• Familiarity with analytics, research, experimentation and product performance measurement.

What success looks like

• Product strategy is clear, evidence‑based and aligned to business goals.
• Teams deliver measurable outcomes and high‑quality product increments.
• Stakeholders understand the roadmap, trade‑offs and value being delivered.

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