Customer Insight Team Lead – Repairs & Complaints

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Customer Insight Team Lead – Repairs & Complaints”, “description”: “Croydon Council in Greater London is looking for a Customer Insight Team Leader (Repairs) to lead the repairs complaints function. This managerial role involves overseeing a team and ensuring compliance with regulation while driving service improvement based on insights. Key qualifications include experience in local government complaint handling, excellent communication skills, and a positive mindset. The position offers a permanent contract at a salary of £50,085–£52,194 with additional benefits.#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Croydon Council”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435482333__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }