About the Department
Our Business Improvement team plays a vital role in driving organisational change and delivering strategic solutions.
About the Role
We are recruiting a Business Analyst to join our team on a permanent basis. As a Business Analyst, you will operate across a varied portfolio of projects, applying core BA skills to support delivery and strategic change. Our team works flexibly across multiple domains, meaning you’ll gain exposure to diverse areas including:
- Risk and data initiatives
- Consumer protection and regulatory change
- IT transformation and digital delivery
- Business change and process improvement
This variety makes the role ideal for someone who enjoys working in a fast‑paced environment, adapting to different challenges, and influencing meaningful change.
You will gather and analyse robust business requirements, design and re‑engineer processes, and specify changes to systems and ways of working. Reporting to the Business Analyst Team Manager, you’ll help deliver innovation and ensure alignment between business needs and technical solutions.
What’s In It For You
This is an opportunity to join a growing analysis team at a pivotal point in its development. With significant change underway, you’ll have the chance to:
- Shape and influence how the Business Analysis function evolves
- Work on a broad and interesting mix of projects across different domains
- Build your experience in a truly collaborative and supportive environment
- Develop your skills while contributing to meaningful organisational change
- Hybrid working: 1-2 days per week in our Birmingham office
- Flexible working within full‑time hours
- Competitive benefits package including pension, holiday trading scheme, and wellbeing support
What we’re looking for
- Demonstrable experience in designing, mapping and re‑engineering business processes using modelling tools and recognised standards to support organisational improvement and change initiatives.
- Ability to apply a range of industry standard business analysis methods and tools to elicit, analyse and validate requirements across the project lifecycle.
- Strong analytical and problem‑solving skills, with the ability to think strategically, challenge assumptions, and support with identifying solutions.
- Experience of delivering business analysis across business change and IT initiatives, contributing to process improvements, operational efficiencies and measurable benefits.
- Effective management of competing priorities, ability to work under pressure and deliver high quality outputs to agreed deadlines.
Benefits and Compensation
Salary offer: £44,076.94 to £47,000 per annum.
Full‑time role, 35 hours per week.
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