Company: John Shepherd Sales & Lettings
Location: Worthing
Job Description:
We are seeking a Credit Controller to join our Worthing office and support the financial operations of Charters.
Responsibilities
- Proactively monitor and manage outstanding payments from tenants and landlords, ensuring timely collections.
- Initiate and oversee recovery processes, collaborating with external agencies when necessary.
- Accurately input and maintain invoices within our financial systems.
- Regularly reconcile accounts to ensure accuracy and resolve discrepancies promptly.
- Generate comprehensive reports on arrears and credit control performance for senior management review.
- Liaise effectively with landlords, tenants, contractors, and other stakeholders to address and resolve payment issues.
- Identify opportunities to enhance credit control procedures and implement effective solutions.
Qualifications
- Previous experience in credit control, finance, or a related field is preferred.
- Excellent verbal and written communication abilities, with a talent for building rapport with stakeholders.
- Strong ability to prioritise tasks and manage a busy workload efficiently.
- Competency in Microsoft Office Suite and familiarity with financial systems.
- A proactive approach with strong problem-solving capabilities.
- Meticulous attention to detail to ensure accuracy in all tasks.
Benefits
- 28 days holiday
- Competitive base pay aligned with market value, plus incentivised commission and performance bonuses for most roles
- Contributory pension
- Smart spending app with discounts at over 900 retailers
- Employee Assistance Programme offering free counselling support sessions
- Smart Tech Scheme providing the latest gadgets and appliances
- Cycle2Work Scheme to reduce our carbon footprint
- Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
- Professional development support by funding professional qualifications
At Charters, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
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Posted: May 17th, 2026