Job Description
Counsellor – Mindplace (Face to Face) – Location: Great Exhibition Way, Leeds, LS5 3BF. Permanent position. Full time/part‑time hours available: minimum 2 days per week. Sessions Monday to Friday 08:00‑16:00 and 14:00‑22:00; weekends 08:00‑16:00.
Your Role
As a Counsellor/Psychotherapist, you will provide high‑quality, effective, and safe counselling to Bupa customers over the short, medium, or longer term. You will work independently and as part of a multi‑disciplinary clinical team, liaising daily with internal and external services, organisations, and safeguarding agencies.
Responsibilities
- Provide high‑quality counselling or brief interventions with excellent clinical outcomes.
- Deliver comprehensive assessments and formulations to drive evidence‑based interventions.
- Offer different models of service delivery, including face‑to‑face sessions.
- Adhere to Bupa’s case management processes and collaborate with Clinical Leads and the wider therapy team.
- Follow sessional limits based on the client’s company benefits.
- Provide signposting or onward referrals as needed.
- Offer ad‑hoc or one‑off wellbeing support and coaching.
- Conduct one‑off assessments and referral recommendations.
- Deliver group psychoeducation, raise mental health awareness, and promote mental wellbeing through remote presentations, workshops, and training.
- Work autonomously within professional guidelines and Bupa’s service policies and procedures.
- Attend regular clinical supervision and team meetings.
- Collaborate with the operational and clinical team to improve client and employee experiences.
Qualifications
Essential
- BACP Accredited Counsellor/Psychotherapist
- NCPS Professional Accredited Registrant
- UKCP Registered Psychotherapeutic Counsellor/Psychotherapist
- 3 years of full‑time post‑qualification counselling experience.
Desirable
- Training in incident support.
- Corporate experience and business understanding.
Key Skills & Experience
- General adult mental health specialism experience.
- Proficiency in Microsoft Systems and electronic medical record systems.
- Ability to evaluate, plan, and prioritise workload within demanding time scales.
- Proven customer service and client liaison experience.
- Excellent clinical knowledge application.
- Strong presentation and interpersonal communication skills.
- Professional and personal drive.
- Enthusiastic, self‑motivated, and self‑sufficient.
- Rapid and decisive response capability.
- Excellent team player.
- Strong problem‑solving skills.
- Experience managing own caseload and working towards individual targets and outcomes.
- Efficient diary management and time boundary maintenance.
- High standards in written and oral communication.
- Diverse and varied clinical experience.
Personal Characteristics
- Well‑developed communication skills.
- Effective time management.
- Ability to work autonomously in a busy environment.
- Understanding of the business environment.
- Ability to work well within a multi‑disciplinary team.
- Awareness of KPIs and ability to work in a fast‑paced environment.
- Effective diary utilisation planning within a two‑week lead time.
Benefits
Our benefits include: 25 days holiday per year (increasing with length of service, with option to buy or sell), enhanced pension and life insurance, travel costs support via a season ticket loan or cycle2work, discounted online gym sessions, annual performance‑based bonus, Bupa health insurance, optional dental insurance, Digital GP platform access, emotional and financial wellbeing support, family mental health line, support for carers, and our global wellbeing programme Viva.
Why Bupa
We’re a health insurer and provider driven by a purpose to help people live longer, healthier, happier lives. We champion diversity and commit to fair treatment and reasonable adjustments for disabled applicants. Bupa is a Level 2 Disability‑Confident Employer.
Time Type
Full time
Job Area
Mindplace Leeds
#J-18808-Ljbffr”, “datePosted”: “2026-05-17”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Bupa UK”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__435503501__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=918” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Leeds” } } }Job Description
Counsellor – Mindplace (Face to Face) – Location: Great Exhibition Way, Leeds, LS5 3BF. Permanent position. Full time/part‑time hours available: minimum 2 days per week. Sessions Monday to Friday 08:00‑16:00 and 14:00‑22:00; weekends 08:00‑16:00.
Your Role
As a Counsellor/Psychotherapist, you will provide high‑quality, effective, and safe counselling to Bupa customers over the short, medium, or longer term. You will work independently and as part of a multi‑disciplinary clinical team, liaising daily with internal and external services, organisations, and safeguarding agencies.
Responsibilities
- Provide high‑quality counselling or brief interventions with excellent clinical outcomes.
- Deliver comprehensive assessments and formulations to drive evidence‑based interventions.
- Offer different models of service delivery, including face‑to‑face sessions.
- Adhere to Bupa’s case management processes and collaborate with Clinical Leads and the wider therapy team.
- Follow sessional limits based on the client’s company benefits.
- Provide signposting or onward referrals as needed.
- Offer ad‑hoc or one‑off wellbeing support and coaching.
- Conduct one‑off assessments and referral recommendations.
- Deliver group psychoeducation, raise mental health awareness, and promote mental wellbeing through remote presentations, workshops, and training.
- Work autonomously within professional guidelines and Bupa’s service policies and procedures.
- Attend regular clinical supervision and team meetings.
- Collaborate with the operational and clinical team to improve client and employee experiences.
Qualifications
Essential
- BACP Accredited Counsellor/Psychotherapist
- NCPS Professional Accredited Registrant
- UKCP Registered Psychotherapeutic Counsellor/Psychotherapist
- 3 years of full‑time post‑qualification counselling experience.
Desirable
- Training in incident support.
- Corporate experience and business understanding.
Key Skills & Experience
- General adult mental health specialism experience.
- Proficiency in Microsoft Systems and electronic medical record systems.
- Ability to evaluate, plan, and prioritise workload within demanding time scales.
- Proven customer service and client liaison experience.
- Excellent clinical knowledge application.
- Strong presentation and interpersonal communication skills.
- Professional and personal drive.
- Enthusiastic, self‑motivated, and self‑sufficient.
- Rapid and decisive response capability.
- Excellent team player.
- Strong problem‑solving skills.
- Experience managing own caseload and working towards individual targets and outcomes.
- Efficient diary management and time boundary maintenance.
- High standards in written and oral communication.
- Diverse and varied clinical experience.
Personal Characteristics
- Well‑developed communication skills.
- Effective time management.
- Ability to work autonomously in a busy environment.
- Understanding of the business environment.
- Ability to work well within a multi‑disciplinary team.
- Awareness of KPIs and ability to work in a fast‑paced environment.
- Effective diary utilisation planning within a two‑week lead time.
Benefits
Our benefits include: 25 days holiday per year (increasing with length of service, with option to buy or sell), enhanced pension and life insurance, travel costs support via a season ticket loan or cycle2work, discounted online gym sessions, annual performance‑based bonus, Bupa health insurance, optional dental insurance, Digital GP platform access, emotional and financial wellbeing support, family mental health line, support for carers, and our global wellbeing programme Viva.
Why Bupa
We’re a health insurer and provider driven by a purpose to help people live longer, healthier, happier lives. We champion diversity and commit to fair treatment and reasonable adjustments for disabled applicants. Bupa is a Level 2 Disability‑Confident Employer.
Time Type
Full time
Job Area
Mindplace Leeds
#J-18808-Ljbffr…