Job Req Number: 113957
Time Type: Full Time
At DSV we’re building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.
Trainee Freight Forwarder
Bradford or Mercia Park DE12 – Mon‑Fri 37.5 hours per week.
DSV is recruiting for a Trainee Freight Forwarder at Mercia Park or Bradford, working within the Irish department. We are looking for an individual with an interest in a career in freight and the desire to learn! After completing a successful probationary period, you’ll have the opportunity to join our “Young DSV” programme, designed to support your development and understanding of logistics on a global scale.
What will you be doing?
- Deliver a consistently high standard of customer service across both Import and Export shipments
- Liaise professionally with customers, overseas offices, and internal colleagues via phone and email
- Update, check, and maintain accurate shipment information within DSV systems (full system training will be provided)
- Plan and coordinate export trailers for Northern Ireland and Ireland
- Provide timely Proof of Delivery (POD) to customers and overseas offices upon completion of shipments
- Investigate, resolve, and follow up on customer and operational queries to ensure prompt resolution of any issues
- Monitor shipments closely, following up on collections and deliveries
- Complete general administrative duties accurately
About You
- A strong customer focused mindset, with clear and confident communication skills
- Reliable and punctual, with a consistent approach to meeting responsibilities
- Good IT skills, with the ability and willingness to quickly learn and adapt to new systems
- High attention to detail, with the ability to identify issues and apply practical problem solving solutions
- An adaptable and flexible approach, able to respond positively to changing priorities and operational demands
What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
In addition, we offer a selection of employee benefits, such as:
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra‑Low Emissions Cars
- Salary Sacrifice Cycle Scheme
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance and which includes access to expert probate support.
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